Pros
Great people from the top down — leadership is approachable and genuinely cares about the team. Brello has ambitious goals but what stands out is that they actually care about their members. That mindset flows into everything from customer service to marketing — there's a real standard of care we hold ourselves to. The role is fully remote with full benefits, so the work-life balance is excellent. I see a lot of room for growth as the company scales.
Cons
Operating in a heavily regulated industry means there are extra layers to navigate, especially on the marketing and SEO side. It's not a complaint about the company itself — it just comes with the territory in telehealth and requires patience and creativity to work within those guardrails.