Management would rather not hear about problems than address them. They will claim to be supportive and caring right up until the point where anything needs to be *done*, at which point it becomes clear that *you* are the problem for talking about it. As an example, when staff mental health concerns were raised through the company's mental health support system, they removed that support system and replaced it with a less accessible one (which has itself been dropped since). I suppose there is always a chance that it was a coincidence that they removed the support system the moment it was actually seriously used, but I'm no longer willing to give the company that benefit of the doubt. There is a repeated pattern of requiring junior workers to perform the work of seniors, up to and including lying about their job titles to clients, all while denying promotions or payrises appropriate to the actual work being performed. There is a clear gender pay-gap at the company, and women are regularly subjected to harsher criticism and worse feedback than men performing equal work, bot of which management refuses to acknowledge. As an LGBTQ+ person, the general attitude of management to women at the company was enough to make me uncomfortable with being out at work, and I would seriously recommend looking elsewhere if you are concerned about being disadvantaged at work because of your gender. There areso many more problems than I could write here, so if you are considering working here, I'd *seriously* recommend reaching out to a current or former employee to ask about the company more, so at least you know what you're getting into. In conclusion, it's a company which seems to genuinely lack empathy and sees its workers as desposible. They believe the company functions perfectly, and if you disagree, then you are just not the right person for the company. It's a very dehumanising place to work.