Does ERC pay their employees well?

According to anonymously submitted Glassdoor reviews, ERC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at ERC. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at ERC?

62% of ERC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ERC 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at ERC?

Customer Service Representative (49) , Customer Service Representative (CSR) (9) , Debt Collector (8) , Collector (7) , Collections Agent (6) , Supervisor (5) , Technician (5) , Collections Representative (4) , Customer Service (4) , Manager (4) , Quality Assurance Analyst (4) , Recruiter (4) , Agent (3) , Bill Collector (3) , Collection Representative (3)

What are the pros of working at ERC according to real employee reviews?

"Remote jobs and good pay." ((in 23 reviews)); "my team & supervisor were amazing." ((in 8 reviews)); "They've got some excellent bonuses for those who work hard." ((in 7 reviews)); "The team is amazing." ((in 6 reviews)); "Also the work environment is awesome, from day 1 you feel supported and a part of the team." ((in 5 reviews))

What are the cons of working at ERC according to real employee reviews?

"Poor management and make business decisions where the pros don't out way the cons." ((in 22 reviews)); "It has terrible benefits beacuse it's a cheap company" ((in 12 reviews)); "There is a need for additional managers." ((in 9 reviews)); "Upper management is completely detached from the employees and the processes they carry out." ((in 9 reviews)); "poor leadership and knowledge of how to keep agents happy" ((in 8 reviews))

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ERC

ERC Reviews

3.4

62% would recommend to a friend

(418 total reviews)

Marty Sarim

56% approve of CEO

50% positive business outlook

ERC has an employee rating of 3.4 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ERC employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

418 reviews

5.0

21 May 2025

Great

Call center agent

Recommend

CEO approval

Business outlook

Pros

Casual work environment and vacation

Cons

Not enough coffee in the break room

5.0

10 Jun 2024

Good place

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good management, decent bonuses, typical call center experience.

Cons

Tight free time, difficult projects but it's fine for a while.

5.0

29 May 2024

All good

Supervisor

Recommend

CEO approval

Business outlook

Pros

The company is good to work with.

Cons

Low salary and benefits for the staff.

Viewing 1 - 3 of 418 Reviews

Jobs at ERC

SENIOR CNC LATHE MACHINIST

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