Does EML pay their employees well?

According to anonymously submitted Glassdoor reviews, EML employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at EML. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at EML?

63% of EML employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EML 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at EML?

Case Manager (145) , Case Management Specialist (19) , Team Leader (12) , Senior Case Manager (7) , Technical Specialist (7) , Administrative Assistant (6) , Injury Management Specialist (5) , Claim Advisor (4) , Case Manager Specialist (3) , Case Manger (3) , Project Manager (3) , Claim Manager (2) , Claims Management Specialist (2) , Claims Specialist (2) , IT Project Manager (2)

What are the pros of working at EML according to real employee reviews?

"Culture is great and lots of rewards" ((in 61 reviews)); "Great people to work with" ((in 20 reviews)); "Friendly team" ((in 17 reviews)); "work life balance is good" ((in 10 reviews)); "Good benefits that can be sued day 1" ((in 7 reviews))

What are the cons of working at EML according to real employee reviews?

"Low pay" ((in 12 reviews)); "High workload at times but overall quite good." ((in 12 reviews)); "No training" ((in 12 reviews)); "high work load" ((in 8 reviews)); "Large caseload and average salary" ((in 7 reviews))

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EML

EML Reviews

3.5

63% would recommend to a friend

(336 total reviews)

Cameron McCullagh, Geniere Aplin and Don Ferguson

79% approve of CEO

68% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Work/Life balance

3.5

Culture and values

3.3

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

EML has an employee rating of 3.5 out of 5 stars, based on 336 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EML employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

336 reviews

3.0

3 May 2026

Supportive culture but high expectations for performance

Case manager

Recommend

CEO approval

Business outlook

Pros

- Good workplace culture - Comprehensive onboarding experience (Classroom training)

Cons

- High KPIs and complexity of cases

1.0

9 Apr 2026

Consider elsewhere

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

they have EOY, EOFY parties

Cons

the culture is not good

5.0

9 Apr 2026

Great place - love it!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great supportive culture and lots of long term career progression.

Cons

Insurance is hard, but if you can get through the tough nature its great.

Viewing 1 - 3 of 336 Reviews

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Supportive culture but high expectations for performance

Consider elsewhere

Great place - love it!

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