Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

55% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , Team Leader (19) , General Assistant (18) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"the pay is good and constantly goes up" ((in 50 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 45 reviews)); "Ticket benefits are good and growth" ((in 44 reviews)); "Communicative and great colleagues :)" ((in 36 reviews)); "The team was great and very easy to pick up hours." ((in 31 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 57 reviews)); "long hours and too many audits" ((in 27 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 16 reviews)); "No bonus paid pls check before signing." ((in 12 reviews)); "Bad middle and upper management." ((in 8 reviews))

What are employees saying about Dnata redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata redundancy and their outlook for job security at Dnata in 2026.

Dnata Reviews

3.1

55% would recommend to a friend

(1,282 total reviews)

Ahmed bin Saeed Al Maktoum

59% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,282 reviews)

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

1K reviews

2.0

26 Jul 2017

Awful management

Customer service agent

Recommend

CEO approval

Business outlook

Pros

It's a nice and friendly environment to work in. The work isn't hard and the pay is ok. Uniforms are given pretty quick and are ok.

Cons

Awful management, good luck trying to get in touch with the manager. There is no movement in job position. Very gossipy workplace and management does nothing to handle it. Expect more than what they pay for. Raises are often forgot about and never given out.

1.0

21 Feb 2017

To many chiefs no indians

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

lots of overtime, can call out anytime and not get in trouble

Cons

Pay is minimum wage,no benefits, leads and supervisor are idiots, no sense of chain of command, everyone is ghetto, no one helps you or trains you. DONT WORK HERE! stay home and collect welfare or unemployment.

2.0

22 Jun 2015

Good experience, but not an organisation to work for long term.

Dispatcher

Recommend

CEO approval

Business outlook

Pros

Airline staff travel benefits as part of Emirates Group.

Cons

General "you don't like it here, resign" attitude towards staff. High blame & punishment culture in organisation.

Viewing 1 - 3 of 1,282 Reviews

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Reviews by job title

Awful management

To many chiefs no indians

Good experience, but not an organisation to work for long term.

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