Question 1

Is Direct Interactions a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Direct Interactions have rated their employer with 2.4 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Direct Interactions employees being 3.1 out of 5 stars. Search open Customer Service Representative CSR jobs at Direct Interactions now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Direct Interactions.

Question 2

Does Direct Interactions pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Direct Interactions with 2.3 out of 5 stars based on 17 anonymously submitted employee reviews. This is 23.1% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Direct Interactions.

Question 3

How happy are Customer Service Representative CSR professionals working at Direct Interactions?

Accepted Answer

30% of Customer Service Representative CSR employees at Direct Interactions would recommend their employer to a friend. This rating has decreased by 32% in the past 12 months. Customer Service Representative CSR professionals have also rated Direct Interactions with a 2.6 rating for work-life-balance, 2.7 rating for diversity and inclusion, 2.6 rating for culture and values and 2.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at Direct Interactions?

Accepted Answer

Customer Service Representative (64), Customer Service Agent (25), Customer Service Representative (CSR) (19), Call Center Agent (14), Customer Service (14), Agent (12), Customer Service Specialist (5), Call Agent (3), Customer Service (CSR) (3), Manager (3), Supervisor (3), Bilingual Customer Service Representative (2), Boot Release Line (2), Boot Release Line Agent (2), Claims Representative (2)

Question 5

What are the pros of working at Direct Interactions according to real employee reviews?

Accepted Answer

"work from home, flexible hourse" ((in 29 reviews)); "The supervisors are great" ((in 14 reviews)); "great company with flexibility and they give great bonuses" ((in 7 reviews)); "I received an excellent training and I did customer service 1st 6 years and quality assurance agent for 2 years." ((in 7 reviews)); "Great people to work with." ((in 6 reviews))

Question 6

What are the cons of working at Direct Interactions according to real employee reviews?

Accepted Answer

"Low pay Not enough hours" ((in 25 reviews)); "No hours available." ((in 16 reviews)); "Can't pay on time." ((in 8 reviews)); "Managers and supervisors who are as new as you are." ((in 6 reviews)); "There is no benefit of any kind." ((in 3 reviews))

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