Digital Technology Partners Reviews

I regret writing this review because I have the upmost respect for the owner of this company. I have no doubt he cares for his customers; however, he has lost control of his company to middle management that are extremely passive aggressive and shows favoritism to those in his “click”. The business itself has great potential but is severely held back by management that doesn’t listen to the concerns of it’s entire staff. They put people in charge that have no experience and do not know how to treat or talk to people. When you have at least 7 or 8 people complain about the aggressive and rude behavior of one person you are told that all these people have the problem and doesn’t bother to listen and/or address the very problem that is destroying morale. As a former employee I can tell you that almost every customer is setup differently and techs are left to reverse engineer the setup on almost every call. The field techs don’t complete the jobs they are assigned when going on site and tell the customer to call the helpdesk for problems. This typically leaves the customer frustrated and this also creates extremely long hold times to get help. Meanwhile the helpdesk team consistently experiences changes in setup and configurations and while trying to get to calls quickly, their hands are tied because they aren’t given the information they need to do the jobs properly. When you send emails asking for help you do not get replies. While all of this is happening you have an unqualified, irresponsible, rude, and passive aggressive person hammering you about every little thing, but since this person is in the “click” this person can do no wrong and is given special privileges that would get most people fired in a normal work environment. If middle management actually addressed the issues and treated everyone equally and even acted like they were concerned with employees problems instead of blaming them this place would be a decent place to work. I would strongly recommend that you stay away from Digital Technology Partners as a means of employment or other. An Honest and truthful review will have pros AND cons as no place is perfect. Keep that in mind as you read previous reviews of this place. It should tell you quite a bit.

There’s so many cons to working for this sweat shop disguised as a technology company. If you like being lied to and pulled around by upper management then this might be for you. For anyone else with dignity, spare yourselves the demoralizing interview process.