Dialog Direct Reviews

2.9

38% would recommend to a friend

(608 total reviews)

Doug Kearney

52% approve of CEO

37% positive business outlook

Dialog Direct has an employee rating of 2.9 out of 5 stars, based on 608 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dialog Direct employee rating is 24% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

608 reviews
1.0
8 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Relaxed environment, people are very friendly and easy to work with.

Cons

The IT department lacks Business processes and definitions. It is a mess with high turnover. Job descriptions are muddled and lack clarity for e.g. sometimes you will have three people on a project doing the same thing. IT lacks QA and a UAT department, which is a huge RED FLAG. It’s funny that none of the Executive Management or CEO acknowledges or cares about this. The PMO dept since its inception just makes promises and can’t walk the talk. They have brought no structure, definition and/or defined processes to the company. Documentation is nonexistent and this company is miles away from any type of defined structure. Job security is non existent. Tenure has no value to this company as they will discard you in a minute. If you are a seasoned IT professional, don't waste your time here. All you will get is false hope and disappointment.

3.0
19 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Work from home, set schedule, OT is available.

Cons

You're treated like dirt, Team Leads don't care for your success and you get written up or acquire points for anything. Customers are so rude and they expect you to put up with the constant verbal abuse and say nothing. There's a HIGH turnover rate.

1.0
31 Aug 2015

If you are considering a career at Dialog Direct, look elsewhere

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A few good apples stuck in a rotting barrel

Cons

This company has no leadership, no management, no common sense, and no compassion for the employees who get the job done. Until I left and went to a company which considers employees to be an asset, not a liability, I didn't realize how bad it really was. Since the "merger", things have gotten even worse as there is no real path to making the company one.

Viewing 1 - 3 of 608 Reviews

Glassdoor has 649 Dialog Direct reviews submitted anonymously by Dialog Direct employees. Read employee reviews and ratings on Glassdoor to decide if Dialog Direct is right for you.