Deepwatch Reviews

3.1

43% would recommend to a friend

(219 total reviews)
avatar

Brian Dhatt

100% approve of CEO

43% positive business outlook

Deepwatch has an employee rating of 3.1 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Deepwatch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

219 reviews
1.0
22 Apr 2020
Recommend
CEO approval
Business outlook

Pros

They offer full time remote positions.

Cons

Most of these reviews are from management, HR, or were encouraged by the senior leadership team, which is against Glassdoor policy and as a general rule is unethical. The customers are promised that the delivery team (ie. the analysts) have a ratio of 4-5 customers per 1 analyst. This has not been true since October 2018. The real numbers are anywhere between 9 and 18. Management and leadership seems to think these are acceptable numbers, and keep telling us to do "more with less". Most analysts are underpaid, and almost all of delivery team is burned out. One of my associates attempted suicide due to the stress. Senior management has no qualms about lying. One team put in 80 hours a week for a difficult project, under the promise of bonuses that never came. When HR was notified, nothing happened. The CEO is a self-proclaimed corporate raider, and it shows. While he's doing his best to make this company look good on paper, he's doing next to nothing to improve the actual quality of our work or the lives of his employees.

1.0
3 Aug 2023
Recommend
CEO approval
Business outlook

Pros

I was promoted from a Tier 1 analyst to a top non-SOC position inside of 4 years.

Cons

- I saw some of the sleaziest activities by managers and directors, I have ever witnessed in a 20+ year career. - Analysts are meat for the grinder. - The Company (especially the Chief People Officer) could care less about the people. - RUN! DO NOT WORK HERE. It is a sinking ship which has had more workforce reductions than any company any of my friends or former colleagues have ever seen in the cyber field.

1.0
31 Aug 2020
Recommend
CEO approval
Business outlook

Pros

-The team I was on, had good people. Everyone had each other's back and I felt that our skill sets complemented each other nicely. -Some management really cared about the employees as an individual and took the time to really listen to the concerns of the team. -There was no micro-management. We were trusted to conquer the hill and come to management as needed with obstacles etc. -Work/life balance was good and my direct manager was great about if I put in night/weekend hours, making up for it somewhere else.

Cons

>> Human Resources is SHADY This was the reason for my 1-star review. I hope that current/future employees review their paychecks to see if they're being short-changed and are made aware of the unethical PTO policy. 1. PAYCHECK ISSUE After ~10 months of working for Deepwatch, I reviewed my paystub. The RATE was correct, and so were the HOURS, but when I did the math (RATE * HOURS) the gross paycheck was LESS than I was being paid, by about 10%. I let HR know, they advised they'd look into it. Without any further communication, I quietly received a lump sum in my next paycheck for all of the pay I was shorted on. No company-wide message, no real apology. Another team member had the same exact experience. Deepwatch did make it right, but it felt like they shoved it under the rug so-to-speak. 2. UNUSED PTO POLICY When I began at Deepwatch, the policy was that if you ever left the company, you would get paid out on unused PTO. Some states enforce this via law, some don't. When I received my last paycheck, I was surprised to see that my PTO which I had been counting on receiving, was missing. I emailed HR who was polite about it, but ultimately did nothing. Their response was 'Oh the policy changed in April, to NOT pay out unused PTO, in states where it isn't ILLEGAL. Sorry you didn't know.' So I guess Deepwatch prefers people to use their last bit of PTO and then quit without notice because that's exactly the type of behavior this kind of policy will foster. I have worked at a handful of places in my career and have ALWAYS received unpaid PTO upon departure. Extremely unethical to do otherwise, in my humble opinion. >> Everything Else Had it not been for the shady HR experiences, this would have been about a 3-4 star rating. You must know that it's a startup company. Pay was fair, but not great. Direction changed often, without full details. If often felt like we were a ship in the Ocean, with no clear destination, with the only real mission being; don't sink. It was usual to say 'yes' to customer requests for things we did not do for anyone else. Great for customer satisfaction, makes it difficult to scale and really grow a team/business.

Viewing 1 - 3 of 219 Reviews

Glassdoor has 221 Deepwatch reviews submitted anonymously by Deepwatch employees. Read employee reviews and ratings on Glassdoor to decide if Deepwatch is right for you.