Pros
I read some of the negative reviews and thought some context is helpful. Yes - Databook grew too rapidly in early Covid and had to right size (ie let go of some staff) in 2023. But so has the majority of tech companies, and especially startups. Yes - Sales AI shows a lot of promise and the space is evolving rapidly which require a highly agile product roadmap. For example, in late 2023 Databook started investing in a conversational AI application which at that time was fairly unique, and which was piloted in the spring of 2024. By the time it was GA'd, the application is less unique - welcome to the world of AI. The fact that a relatively small company developed this technology in just over half a year meeting the high expectations of enterprise customers is remarkable. Enterprise B2B contains major opportunity from the application of AI, but is also very challenging to do. The fact that Databook has the customers that it has - among them some of the largest and most sophisticated sales organizations in the world - and they are expanding their dependence on Databook tells the full story.
Cons
Yes - employees are expected to work hard and some old timers that got comfortable when growth simply happened are not happy. The reality is that tech startup life is not for everyone. If you're looking for a 9-5 job where you can be comfortable with minimal effort, this is not the right place for you (for what it's worth, I'm not sure if larger tech companies are good for you either). Growing something is hard work and requires a lot of commitment!
