Now have targets - not the original vibe of the place
Highly Corporate
Cultish approach - keeping the happy vibe from the start is fine, but when you marry it with corporate discipline, rigidity, processes and targets it becomes cultish and bizarre
Toxic politics at head office affects those in shops
Most are nice, but the suck ups and toxic individuals are highly vindictive and there is little recourse for their actions. They have a lot of power over your experience