Customertimes Reviews

4.1

76% would recommend to a friend

(328 total reviews)

Dmitry Sidney

84% approve of CEO

65% positive business outlook

Customertimes has an employee rating of 4.1 out of 5 stars, based on 328 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Customertimes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

328 reviews
5.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great colleagues, friendly atmosphere, everything as agreed and discussed.

Cons

Promotion could take a while

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Customertimes Response
19h
Thank you for your feedback! Your warm words about the team and atmosphere mean a lot! We also appreciate you sharing your thoughts on promotions — it helps us identify areas for improvement. Wishing you all the best in your next career chapter!
3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home in the heart of Kyiv, with the opportunity to work on a great project. Plus, you’ll have access to good health insurance.

Cons

The company has completely neglected its employees. There are no more presents, no offline events, and only a few online events. The only way to earn points is by doing something exceptional, which can be used to buy trivial items. To purchase something meaningful, you must save for years. Management wants everyone to be a manager but refuses to compensate them for the additional work. Salary reviews are infrequent and occur only once a year. To receive a salary review, you must consistently exceed expectations. Additionally, the company has a high number of russian employees.

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Customertimes Response
1w
Thank you for taking the time to share your experience and for your long-term commitment to Customertimes — we truly value that. We appreciate your feedback regarding remote flexibility, project opportunities, and health insurance. At the same time, we take your concerns seriously. Feedback around employee engagement, recognition programs, compensation reviews, and career growth is important to us, and we continuously work on improving the overall employee experience. Thank you again for your honesty and perspective.
3.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote work is possible

Cons

Pay could be a bit better

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Customertimes Response
1w
Thank you for sharing your feedback and for being part of Customertimes. We’re glad you value the flexibility of remote work, and we appreciate your honest feedback regarding compensation. Insights like yours help us continue improving the employee experience.
Viewing 1 - 3 of 328 Reviews

Glassdoor has 383 Customertimes reviews submitted anonymously by Customertimes employees. Read employee reviews and ratings on Glassdoor to decide if Customertimes is right for you.