Does Custom Truck One Source pay their employees well?

According to anonymously submitted Glassdoor reviews, Custom Truck One Source employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Custom Truck One Source. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Custom Truck One Source?

56% of Custom Truck One Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Custom Truck One Source 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Custom Truck One Source?

Mechanic (7) , Account Manager (6) , Service Technician (5) , Technician (5) , Manager (3) , Crane Inspector (2) , Customer Service (2) , Engineering Intern (2) , Sales (2) , Sales Associate (2) , Sales Coordinator (2) , Sales Representative (2) , Shop Assistant (2) , Welder/Fabricator (2)

What are the pros of working at Custom Truck One Source according to real employee reviews?

"Decent pay" ((in 9 reviews)); "Great benefits and they care about your Family" ((in 9 reviews)); "Great people to work with." ((in 7 reviews)); "Great team and leadership." ((in 5 reviews)); "Friendly and hardworking employees and coworkers" ((in 3 reviews))

What are the cons of working at Custom Truck One Source according to real employee reviews?

"poor management depending on department" ((in 11 reviews)); "Lots of nepotism." ((in 4 reviews)); "Minimal training" ((in 4 reviews)); "Upper management was severely disengaged from our branch, and contributed very little daily direction on production, efficiencies, policies, and procedures." ((in 3 reviews))

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Custom Truck One Source

Custom Truck One Source Reviews

3.3

56% would recommend to a friend

(121 total reviews)

Fred Ross and Ryan McMonagle

70% approve of CEO

50% positive business outlook

Custom Truck One Source has an employee rating of 3.3 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Custom Truck One Source employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

121 reviews

3.0

11 Jun 2026

Pleasant office environment but low pay and nepotism

Marketing specialist

Recommend

CEO approval

Business outlook

Pros

Nice office. Most people are nice.

Cons

Low pay. Lots of nepotism.

5.0

23 May 2026

Good hours with plenty of overtime available

Hydraulic technician

Recommend

CEO approval

Business outlook

Pros

Good hours and plenty of overtime.

Cons

Need own tools. Not really a con. Just a fact of life.

3.0

8 May 2026

The Morale is Down

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hours and PTO are desirable.

Cons

Has went downhill. Little room to grow. Small annual raise. No negotiating. Morale is down.

Viewing 1 - 3 of 121 Reviews

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Pleasant office environment but low pay and nepotism

Good hours with plenty of overtime available

The Morale is Down

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