Contractors... They screw things up. I have never witnessed such horrible client partner relationships until seeing contractors work. Clients pay a lot of money to get shoddy work.
Resourcing... Do not even get me started. People getting staffed and put into lead positions without any knowledge in the area. That could be typical but there is no help to get the individuals prepared. Due to high turnover, the company will just stick anyone into the roles so they can bill the client. Might not even be certified. That is wrong.
Outsourcing... Company started hiring offshore resources. We all know it is for maximization of profits.
Sales...? The disconnect between Sales and scoping is creating a massive downstream mess and a culture of constant reaction. Because we’re overpromising early on, we’ve fallen into a cycle of handing out change orders like candy.. it feels exactly like cops issuing tickets at the end of the month just to meet a quota. It’s an exhausting way for the team to work, and it forces us to penalize the client for gaps that should have been caught from the get go.
Combine all of the above together, this is just going to trend red.
The company will sell themselves as putting in the work to change, but it will take years before big improvements come. If people have warned you about CrossVue or you get that feeling based on the reviews, trust it.
From what I have seen, two individuals in director or leadership role in people solutions sector are not fit to be in that position. If you come across them, your time at CrossVue will be miserable. They will make you want to quit due to their incompetencies. Many employees have either quit when crossing their path or they have gotten let go.
You have been warned...
