Crocs Reviews

The culture is extremely toxic and truly unlike anything I have ever experienced. I don't use the word soul crushing lightly but that is truly an accurate description of what it is like working on the digital team at Crocs. During my time there, there were several "re-orgs" and people would be fired constantly (nearly weekly or monthly) so there was always a fear of losing your job even if you consistently put in 110%. All of the female employees in leadership roles on my team were replaced with white men who all know each other from past work experiences, very reminiscent of the good ole boys. If you did not come from Reebok or Talbots or somewhere one of the white male leaders came from you basically would not be hired. The teams are completely stacked with their former colleagues which is very unfair and biased hiring practices. Lack of diversity is an understatement. They place no value on mental health and will completely drive you into the ground with expectations. People are very competitive and will do anything to advance their own careers, and do not lift other team members up. Lots of back stabbing and an expectation to always be on - working nights and weekends - and to change carefully laid out plans at the drop of a hat. Micromanagement is rampant at all levels up to VP. If you are a kind, hard-working person looking for a meaningful career and supportive leadership team, I would avoid Crocs like the plague - this is not the place for you!

Crocs was bought out by an investment company a couple years ago. There were countless lay offs of employees who invested years into the company. Open positions were quickly filled by former Reebok employees. There is no promotion opportunity as a result for internal candidates. The pay is absolutely dismal. The bonus structure for store mangers is laughable. There is zero work life balance. Recently most of the store managers were switched from salary to hourly pay. When I was hired I was told this was more than a 40 hour a week job. I never worked less than 50 hours a week. Now store managers are expected to leave at 40. The work load hasn't decreased any, in fact more tasks are added every day. The solution to the increased work load is to delegate more tasks. Teenagers and college students do not care if they meet sales goals or recover the store. They have no desire to understand the customer or remember the store's KPIs when they work 10-15 hours a week. The new expectation is that part time key holders have to act like a store manager. They are expected to understand floor set maps and know how to shift product. They are expected to know demographic and age ranges of their consumer. They are expected to know their own personal ATV and UPT in comparison to how the store is doing. They are expected to train and develop other members of staff. Keep in mind this is a 9-10$ an hour job (with no bonus). If team members are unable to answer these questions when a DM makes a rare appearance in store then the store manager is highly encouraged to fire those employees. It is an incredibly stressful work environment. There is little to no training for all members of the staff. The training books are extremely outdated. No additional hours are given for training. There is no standard for training. Store managers are expected to coach and develop their team while receiving no support from upper management. There is no coaching and developing of store managers. Communication from the home office to the stores is horrendous. It is often time contradictory, late, and full of grammar errors. Communication should be a high priority it clearly is not. The company is extremely cliquish. The (former) Reebok employees do not want tenured managers to succeed. If you are not "in" with your senior DM or DM then your job is phenomenally more difficult. It does not matter how well you perform your job. You will be incentivized to hit certain goals but they are empty promises. My store has won several contests and the DM has never paid out the reward.