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Copytalk Business Services

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11 reviews
4.0
15 May 2025

Good, easy, part-time work

Recommend
CEO approval
Business outlook

Pros

- Easy work - No customers/taking calls/etc. - Can zone out and just type - Friendly management - Room to increase pay

Cons

- Boring and repetitive content - No paid breaks/required 30 minute breaks - Can't step away from PC while logged into work - Sitting for long periods

2.0
28 May 2023
Recommend
CEO approval
Business outlook

Pros

-make your own schedule -salary is consistent during training and typically increases after -frequent helpful meetings to discuss how to improve -don’t have to deal with customers

Cons

-looking at a computer for long periods of time -has impossible standards for completing training -can only take a 10 minute break before you’re forced to take a 30 minute break even if you don’t want to -very tiring and boring -if you schedule yourself from 1-5 you don’t leave at 5, you leave when you’ve done 4 hours of work and anytime you stop typing takes away from your time. so basically if you want to leave at 5, you have to constantly type for 4 hours straight with no breaks

avatar
Copytalk Business Services Response
2y
Thank you for the feedback! The job certainly involves a lot of time spent at a computer. Since our clients expect us to be familiar with the terminology and lingo of their industries, there is definitely a learning curve. As well, our clients expect a fast turnaround time on their transcriptions. So all of our scheduling is based on knowing how much time our transcriptionists are committing to work. It sounds like perhaps we could or should have set up your schedule differently to have been better for you.
2.0
14 May 2019
Recommend
CEO approval
Business outlook

Pros

You can make your own hours

Cons

Almost impossible to meet bonus requirements. Bathroom breaks ruin your schedule adding another 30 minute block to what you had planned.

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Copytalk Business Services Response
7y
Thank you for your honest feedback. We're glad to hear that you enjoyed our unparalleled schedule flexibility while you worked with us but would like to discuss the complaints you voiced. Every member of management has the ability to make exceptions (within reason) to the break policy at their discretion. In making your schedule, it is possible and even encouraged to schedule 30-minute breaks into your day to allow time for stretching, getting water, using the bathroom, etc. Enhanced Pay is possible for everyone we hire, and we do our best to set clear goals and give all employees the training and resources needed to achieve productivity.
5.0
21 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Choose your own hours, open over 12 hours a day, only a 16-hour/week minimum, great management, flexible

Cons

Break time system could be improved, not a lot of opportunity to meet your coworkers

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Copytalk Business Services Response
6y
Thank you for your honest feedback. We are so thrilled to know that you would recommend our part-time transcription jobs and that you enjoyed our unparalleled scheduling flexibility and upbeat management team during your time with us. We want you to know that management in each office has the ability to make exceptions when it comes to the break policy at their discretion and within reason. Because this job doesn't naturally lend itself to social opportunity, each office has tried to get creative with providing more opportunities to get to know your coworkers and do something outside of scribing. If you ever decide to return, I hope you are pleased with the changes you'd find! Thank you again for this feedback and for the hard work you put in during your tenure with us. We wish you all the best in your future endeavors!
4.0
28 Jan 2020
Recommend
CEO approval
Business outlook

Pros

- Extremely flexible scheduling - Opportunities for pay increases - Increase familiarity with financial services industry

Cons

- Very monotonous work - Less than ideal break policy

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Copytalk Business Services Response
6y
Thank you for your honest feedback! We are pleased that you enjoyed our unparalleled scheduling flexibility, the opportunities offered through production-based pay, and the knowledge gained through transcribing financial dictations. That's great! However, we are also sorry to hear that you found the job monotonous, and we understand that it's not a job for everyone. Your other comment was that our break policy was less than ideal, and I am pleased to report that we have rolled out fantastic changes on that front. If you are ever consider returning to work with us, reach out to the management team there in Athens and they will be thrilled to give you more information on the new and improved break system! Again, thank you for helpful review and the time that you put in with us. We wish you all the best with your future endeavors.
4.0
3 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Interesting to hear some transcriptions and learn about finance/investing, casual workplace, very flexible scheduling (schedule by the half hour)

Cons

developed carpal tunnel, loss of pay if you take too much break time

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Copytalk Business Services Response
5y
Thanks for your helpful feedback! I assume that there was an auto-correct issue and you meant Sarasota rather than Singapore as we do not hire outside of the states of Florida or Georgia, let alone overseas. We love hearing that you enjoyed our unparalleled scheduling flexibility, the financial education you naturally get by transcribing with us, our relaxed, friendly office culture, and that you would recommend us to others (especially college students)! We're sorry to hear that you're having carpal tunnel issues and that you were less than pleased with our break policy. We absolutely recommend wrists stretches and setting up your work station to maximize your comfort level and allow for sustainable typing. We offer paid breaks and just ask that they are monitored and kept to a reasonable amount, as most/all companies do, which 4% absolutely allows for. If you consider returning in the future, we would be happy to discuss that policy with you more in depth. In the meantime, we wish you all the best and thank you again for both the time you spent with us and the review you gave!
4.0
2 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, straight-forward responsibilities, great for accommodating your schedule

Cons

Tedious work at times but you can schedule shorter shifts or breaks

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Copytalk Business Services Response
5y
Thank you for your honest feedback! We are thrilled to have scribes like you on our team, and we're so pleased to know that you are enjoying our unparalleled scheduling flexibility and the work itself! You are absolutely correct that, like most jobs, the work can occasionally prove tedious, but that we allow and actually encourage our employees to schedule and take breaks as needed. Thanks again for leaving this helpful review and for scribing with us!
3.0
14 Sept 2020
Recommend
CEO approval
Business outlook

Pros

flexible scheduling, chill coworkers, laid back cultures

Cons

carpel tunnel, bad pay, frustrating break policy

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Copytalk Business Services Response
5y
Thank you for your honest review. We're pleased that you enjoyed our unparalleled scheduling flexibility, relaxed office culture, and friendly management, but sorry that you were left with a negative view of our pay and break policy. Our break policy has been updated to allow for more freedom with breaks, but like all companies, we expect that our employees monitor their own breaks and keep them to a reasonable level. Our compensation policy is fair and competitive, but it is production-based and therefore not for everyone. With pay bumps tied to speed, accuracy, tenure, and hours worked per pay period, our employees can earn over $13/hour. However getting there takes consistent effort and being self-motivated, as well as using the resources given during the initial training and the progress reviews by management. We appreciate that time that you spent with us in our Tallahassee facility and hope that the remainder of 2020 treats you well. Thanks again for the feedback!
4.0
24 Aug 2021
Recommend
CEO approval
Business outlook

Pros

The job is quite straightforward. You listen to audio recordings from clients and type it out following the CBS guidelines. Your first few weeks are training so you get used to the environment and rules. I worked there during the summer and the freezer was stocked with ice cream so after my shift I'd leave with one. Pretty sweet. I also liked that you can look at your stats online through their login. Makes gauging your pay easier. The minimum you're asked to work I believe is 16 hours a week.

Cons

It's quiet and a bit soul-less in there. Everyone is on their own computer typing things out. Also their break system is a bit wack. I worked there last year and the policy then was a 9.4 minute break for every 4 hours you worked I believe. Like dang, not even a whole 10 minutes?

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