Does Continental Message Solution pay their employees well?

According to anonymously submitted Glassdoor reviews, Continental Message Solution employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Continental Message Solution. This rating has been stable over the past 12 months.

How satisfied are employees working at Continental Message Solution?

55% of Continental Message Solution employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Continental Message Solution 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Continental Message Solution?

Customer Service Representative (7) , Inbound Customer Service Representative (6) , Call Center Agent (4) , Customer Service Agent (4) , Inbound Agent - Work At Home (4) , Inbound Customer Service Agent (4) , INbound Agent (3) , Assistant Operations Manager (2) , Customer Service Representative (CSR) (2) , Inbound Call Center Representative (2)

What are the pros of working at Continental Message Solution according to real employee reviews?

"Good pay compared to other companies doing the same work." ((in 8 reviews)); "Family environment; work from home; overtime is approved; bonus for perfect attendance; quarterly bonus." ((in 8 reviews)); "The unique 24/7/365 nature of the company provides for flexible schedules." ((in 7 reviews)); "Did I mention the amazing management?" ((in 5 reviews)); "+Advancement opportunities" ((in 4 reviews))

What are the cons of working at Continental Message Solution according to real employee reviews?

"Training last three weeks, why test 6 days into training, after the 2 hours of testing just to be hired??? Very high turnover rate." ((in 5 reviews)); "Other supervisors can be great." ((in 4 reviews))

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Continental Message Solution

Continental Message Solution Reviews

3.2

55% would recommend to a friend

(76 total reviews)

Beau A. Hamer

68% approve of CEO

57% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.3

Culture and values

3.1

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.6

Compensation and benefits

Continental Message Solution has an employee rating of 3.2 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Continental Message Solution employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

76 reviews

1.0

26 Nov 2024

Eh.

Inbound call center agent

Recommend

CEO approval

Business outlook

Pros

Work from home opportunities available.

Cons

Compensation does NOT match the expectations this company asks for, you cannot have your phone out, cannot read. You will be monitored daily and will be graded and have people listening in to you when you’re not on calls, extremely strict on time, 1 minutes late from break? You get a talking to by your supervisor and you will have an attendance point. Breaks have to be scheduled ahead of time, horrible PTO accruement. I would not be unhappy if they weren’t paying $14 an hour, they want maximum effort for minimum wage.

1.0

25 Oct 2024

Management cultivates an environment of non inclusivity!

Inbound customer service representative

Recommend

CEO approval

Business outlook

Pros

Able to work from home.

Cons

My supervisor made sure to let me know the first week he took over the position that he did not follow political correctness with his staff and did not care if he offended anyone. Making HR aware of the noninclusivity he was cultivating made it worse. They defended him and would not even look into it blaming me for making it up and slandering him. They made it clear he was protected and he knew that so he kept on saying anything he wanted no matter who it offended, Finally resigned due to this being allowed and even cultivated by HR and senior management.

3.0

23 Jul 2024

It is what it is

Inbound customer service representative

Recommend

CEO approval

Business outlook

Pros

Work from home, paid training, no average handle time

Cons

Call center customer service, strict rules, inconsistent support

Viewing 1 - 3 of 76 Reviews

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Continental Message Solution

Continental Message Solution Reviews

Ratings by category

Reviews by job title

Eh.

Management cultivates an environment of non inclusivity!

It is what it is

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