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Consumers Energy

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Consumers Energy Reviews

3.6

65% would recommend to a friend

(595 total reviews)

Garrick Rochow

59% approve of CEO

54% positive business outlook

Consumers Energy has an employee rating of 3.6 out of 5 stars, based on 595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumers Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

595 reviews
2.0
20 Aug 2023

Looking to leave the company sooner than later.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay, good 401(k) match, great vacation and sick policy.

Cons

As much as the CEO and senior team don't want too admit it. It seems the culture is changing and not going in a positive direction. The company has gone in a negative direction with the introduction of the new CEO, Garrick Rochow. Patti Poppe was a better CEO. John Russell, before Patti was a better CEO. We're going through a Career Rewards and Framework change and its been a disaster. Nothing seems to have gone right with it. I'm sure it started off with good intentions, but the implementation has been terrible. It was supposed to help people better understand their roles and what's expected to advance at the company. It's done none of that. Based on what senior leadership is telling us is there will be room for career growth and advancement, but they're making it more difficult for everyone. How is there going to be more room for opportunities when there is a reduction in headcount? We recently went from 8,800 employees down to 8,400. The math doesn't work. Less positions means less opportunities.

1.0
12 May 2023

Beware of the "new culture"

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits, and paid time off. Most middle managers are supportive, they encourage you to take your time off and unplug.

Cons

I was hired in during the pandemic. Right after that the previous CEO had told everyone that they could work remotely permanently and even out of state if they wanted. She parted ways with the company shortly after and the new CEO has a very old school mentality about everything. The push to go back to office started as a nudge and when that didn't work it became a mandate when we hit financial difficulties after the 2023 ice storm. There's a huge push to reduce costs and a big part of that is "lowering headcount through natural attrition." It just happens that part of that "natural attrition" was forcing people back to offices, some even offices they never reported to before or were not located near, and telling everyone if they didn't like it they could quit. Leadership wants us to do more with less but aren't putting us in a position to improve processes and build automation before the headcount starts lowering. The whole shift has turned the culture upside down and very few people seem happy. Everyone is stressed and fearing for their job.

1.0
31 Aug 2023

Lies and deceit

Recommend
CEO approval
Business outlook

Pros

The bottom of totem pole employees.

Cons

This WAS a great place to work. I was once proud to wear the CE colors. After Garrick took over as CEO, the culture quickly began to decline. The company hired a company- Mykensie Group which is known for “down sizing” companies to make them a “Leaner more profitable” company. Garrick told everyone on a leader live in January that they’d be getting rid of people by pretty much any means necessary. I know of people that were terminated while on medical leave! The company threatened people- find a way to make it work and do your job (or the job of 3 or 4 people) without working overtime- or find the door. I know of someone, who went to people and culture (their joke at Human Resources) about safety issues, and told people and culture they feared they’d lose their job if they brought forth a complaint of hostile work environment and unsafe conditions- this person was terminated about two months later, AFTER receiving a great end of year evaluation. I also know, they are telling team leaders to lie, and not give their team great reviews so they can easily put them on a performance plan- and thus get rid of them. This company is a three ring circus, and that is putting it mildly. They’ve had historically low engagement scores for the past two years, but yet- their mentality is get rid of more people- do more with less! People sacrificed their family life for the company. My only hope is that someone exposes the sheer dictator type leadership this company has resulted in- and that innocent people that lost their jobs get some sort of reprieve.

Viewing 1 - 3 of 595 Reviews

Glassdoor has 759 Consumers Energy reviews submitted anonymously by Consumers Energy employees. Read employee reviews and ratings on Glassdoor to decide if Consumers Energy is right for you.