Computronix Reviews

4.5

90% would recommend to a friend

(89 total reviews)

Dave Leusink

96% approve of CEO

84% positive business outlook

Computronix has an employee rating of 4.5 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Computronix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

89 reviews
2.0
10 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity to get promotions or progress to leadership quickly if you’re willing to put in a reasonable amount of work. However, there is a low ceiling here and it’s a small organization, so before too long you find yourself with nowhere else to go to continue to progress your career. I always felt like my career growth was supported financially when I asked to take a course, etc. (Most people here don’t utilize this, and training budgets were regularly going unspent.) Majority of coworkers are kind and helpful. Thorough feedback provided every year during annual reviews. (Note that some of my peers did not find this process to result in as high-quality feedback as I always did unfortunately, so while the process is good, this can vary based on your manager. I was fortunate to have some great managers during my time here, though two out of three of them are no longer with the company.) They match charitable donations with the submission of an easy form. Retirement match (3% during my time there) There is a fitness reimbursement program, although I found the paperwork too onerous to be worth the small amount offered. (I don’t remember the maximum amount, but the process included tracking specifics about your daily use of the equipment that you were requesting reimbursement for.) Make sure you have a clear understanding of how frequently you may be asked to travel for your role. Can be an intermittent pro but can also be too much back-to-back. Well-structured onboarding for new developers, paired with a specific mentor.

Cons

Below-market salary, expensive insurance Very proprietary technical experience centered around learning their specific POSSE system and the way coding works within that system. Being a developer here doesn’t prepare you with most of the technical skills you need for the industry at large, making it so that it’s very easy to get “stuck” here skill-wise. (You will get NO experience in: distributed systems architecture, CICD, automated testing, automated metrics tracking, containerization (Docker). If you have education or experience in OOD, some of those concepts will be shallowly applicable, but you are not often building anything complex enough to use the majority of them. It is very rare to have a piece of work where you are writing web services or creating an API. Occasionally, you may have an opportunity to code an interface using a third-party API, but these tasks are few and far between and hard to get your hands on.) The company is moving toward being more focused on its specific COTS products, and they are a nightmare to implement for the Operations teams. Bug ridden, poorly architected, and the teams supporting them are perpetually understaffed. Not an agile environment - developers aren’t grooming tickets and pulling work from a backlog. The tasks are created and assigned out by the team leads/project managers. Mediocre work-life balance. Emphasis on billable hours with many responsibilities expected that are non-billable - this results in the company talking about how they value work-life balance a lot, but not practicing it. It’s very normal for people to work 50+ hour weeks regularly, especially in leadership roles. Moderately flexible on schedule - generally expected to be there for core hours of 9 - 3. Very resistant to remote work for most roles (including developers, technical leads, and project managers) Very hard to get fired from here - poor accountability. Accommodations are made for low performers, and they weigh the organization down. This is presented as being a very kind and caring culture, but it makes it a very frustrating place to work for everyone else (especially high performers). There’s a project-based bonus structure but it’s discussed internally between developers as a joke - the team can earn it or lose it based on things that are outside of their control, and they’re small. Usually only hundreds of dollars. Largest ever is a few thousand and that is very, very rare. Projects generally range from ~8 months to 3 years, so even the opportunity to get one of these small bonuses is rare. Annual bonuses ranged from small to non-existent. They will tell you in your final interview that they are a company founded on Christian values. This is hanging on the wall and can be seen in their logo. (i.e. they don’t hide this.) In combination with this, a lot of hiring is done through referrals, which are largely either people in the same few families, or people who go to the same churches as those families. Combined, these factors result in a very white, straight, male workforce. This lack of diversity is manifested in the company’s culture. (It is a common joke that the company org chart should also come with a family tree.) Management accommodates ultra religious conservative views on gender roles and it results in women being treated differently than everyone else: Ex 1: I was scheduled to travel to a client site with a specific male coworker. He requested special accommodations (separate car, separate hotel - not room, entire hotel) because I am a woman. Rather than the company expressing to this coworker that professional travel was an expected part of their job and explaining the normal, professional arrangements, management arranged meetings to make me (as the woman) aware of the situation and that they would be providing whatever accommodations were necessary for the man. Management wanted to make sure I was okay, but this was fundamentally just not okay. I don’t believe I should have ever been made aware of that coworker’s request - our working relationship was forever changed by this. Ex 2: For annual reviews, supervisors generally take their employees out to lunch (which is great). However, some supervisors were only treating the men they supervised to these one-on-one lunches. For the women they supervised, they would either ask a third-party to chaperone the annual review lunch, or order lunch for the woman to have in the office. When this issue was escalated to management, rather than the company telling these people that it is part of their expected duties to take any employee out for lunch one-on-one for their annual review regardless of gender etc, the company implemented a policy that if a supervisor was unwilling to take one of their supervisees out to lunch, that meant that particular supervisor couldn’t take any of their supervisees out to lunch, so that the treatment would be equal for any given supervisor, but not across all supervisors. There is a higher-than-average concentration of the workforce here that has never worked for any other company. The overall workforce isn’t getting much “new blood”, so to speak, to provide new ideas from a variety of experiences. Leadership would like to see more innovation and tries to verbally encourage it, but it’s hard for new ways of thinking or new ideas to come into creation in such a homogenous environment.

avatar
Computronix Response
4y
Thank you for your input and for taking the time to share. In addition to our open-door policy and exit interviews, we are currently involved in a companywide staff survey to seek clarity on areas where we can improve. We are committed to learning and growing in the face of the challenges of these past two years. Staff and leaders are helping us to navigate the challenges related to staff and family health, industry wage changes, making advancements in our project best practices, and navigating through a hybrid work model. Through our internal processes of discovery, we are seeking to ensure we can resolve important concerns and continue to live out our values. Please know your comments are important to helping our supervisors, senior leaders and HR continue improving. To speak specifically to your “Ex 1”, this situation was unacceptable and is something you should have never experienced. When this came to the attention of senior management, prompt steps were taken to try and make this right. This included corrective action with both the individual and supervisor in question. We are improving our supervisor training, amending our HR policies and clarifying professionalism expectations for our staff.
5.0
10 Nov 2021

Always Learning

Recommend
CEO approval
Business outlook

Pros

Lots of autonomy but good accountability also. Team members and supervisors regularly connect and care about one another. The company supports career development and invests in people relationally, professionally, technically, and financially. What do you want to do in your career? Does it align with the corporate direction? There is lots of room to grow. Even with the challenges of the last few years (see cons below), management is committed and willing to work through issues because they genuinely care about employees. It's not all about the $. Computronix continues to prioritize the well-being of employees over profits.

Cons

The culture of the company has been impacted negatively by remote work for the last year and a half. Productivity has been reduced without the collaborative in-person work environment. This has not been across the board, but some teams have definitely felt the effects. Relationships have been maintained in smaller teams, but the connection to the corporate community has suffered greatly.

2.0
21 Nov 2021

Not recommended for most

Recommend
CEO approval
Business outlook

Pros

Some great people work here. New office construction should be nice when done, for those that look forward to going back to the office.

Cons

Compensation, despite execs saying that it is in line with the industry based on their research, is just too low. Unless all the people that left lied or all the recruiters are lying or all job postings are lying. Work life balance is really stressed but I haven’t seen it being the priority. Feels more like just talk but no action. People work some crazy hours, especially managed services, tech leads and project managers. Those that don’t are sometimes seen as not team players. Diversity - nope, none. There are some women and maybe one or two that wouldn’t list themselves as white on official documentation. This is a tech company selling tech products but the products have so many bugs. From what I understand the technology used is very outdated also which is probably one of the reasons it’s so hard to get good tech people to join the company. That and the bad compensation. A lot of people in the company at the top share the same set of last names. Lots of kids, cousins, uncles (no aunts, see diversity comment), from the same few families work here. Definitely seems like a lot of nepotism. Overall, I would say the company is set in their ways and although they say that transparency is one of the things that sets them apart, they really do not listen to the employees and just rely on their ultra conservative beliefs for decision making.

avatar
Computronix Response
4y
We will continually be available for input through our open door policy, issues resolution and the current staff sub-committee groups that look into and help us solve issues. Please know your comments are always welcome and our supervisors, senior leaders and HR continue to maintain an open door policy.
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Glassdoor has 91 Computronix reviews submitted anonymously by Computronix employees. Read employee reviews and ratings on Glassdoor to decide if Computronix is right for you.