Comfort Call Reviews

3.1

60% would recommend to a friend

(51 total reviews)
avatar

James THORBURN-MUIRHEAD

78% approve of CEO

70% positive business outlook

Comfort Call has an employee rating of 3.1 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Call employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

51 reviews
1.0
19 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Think the only pro of working at comfort call is the clients themselves.

Cons

Downsides? Where to start. It's hard to even reach out to the office, the management is appalling, they treat staff like absolute rubbish, they hire staff 'train them up' and hardly do any checks to houses, the clients constantly complain that sometimes they are mistreated where some of the staff can't be bothered. The office staff will take you off of your regular clients to give to someone completely different which upsets the clients because they no longer have continuity. The clients deserve better they're lovely people who get treated like crap! Some days you can be working for atleast 15 hours and like hell do you get paid that, they chuck loads of clients onto you expect you to be at the next call the same time the other call finishes, they want you to rush the calls rather than spend the exact amount with the clients. It's not caring it's basically 'checking'

4.0
8 Jul 2017
Recommend
CEO approval
Business outlook

Pros

You meet some fantastic people who tell you some amazing stories

Cons

If you work all day (06:30 to 22:00) you done get paid for all that time, you get paid for about 12 hours, way below minimum wage

1.0
9 Mar 2017

Horrible

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only good thing about this company was meeting the service users.

Cons

Made to work 24/7 with no breaks and lack of support.

Viewing 1 - 3 of 51 Reviews

Glassdoor has 53 Comfort Call reviews submitted anonymously by Comfort Call employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Call is right for you.