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      Comcast

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      Comcast Customer Service Representative- Loyalty/Retention reviews

      3.0

      Be the first to recommend this company

      (3 total reviews)
      avatar

      Brian L. Roberts

      Not enough data to show CEO approval

      Ratings by category

      4.0

      Diversity and inclusion

      4.0

      Compensation and benefits

      3.0

      Culture and values

      3.0

      Career opportunities

      2.0

      Work/Life balance

      2.0

      Senior management

      Reviews by job title

      3 reviews
      3.0
      20 Aug 2022

      They Don't Care About Their Employees (Hourly, nor Leadership/ Executive Status)

      Loyalty and retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Health Insurance and retirement (401k), as well as income (above average hourly rate, commission, and quarterly bonuses once you've been with the company for 2-3 years), as well as generous PTO (4 weeks vacation after 4 years of service, as well as 10 days flex time each year for unplanned time off, and all major holidays with the exception of Easter).

      Cons

      Horrible work ethic although they try to appear like they're a great employer. They don't stand behind their own internal employee policies and they don't honor ADA claims they approve, management and HR provide employees with contradicting info, etc.... Anyone is expendable to them no matter how many awards the employee won, how many promotions they received, etc...

      avatar
      Comcast Response
      3y
      Thank you for taking the time to provide us with your feedback. We’re so sorry you didn’t have the best experience and would like to gather some more information. Please feel free to email us at: comcast_careers@comcast.com and someone will follow up with you.
      Related searches: Comcast Customer Service Representative Loyalty/Retention jobs | Comcast salaries | Comcast benefits | Comcast interviews | Comcast conversations
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