Com2uS Reviews

3.2

55% would recommend to a friend

(109 total reviews)

24% positive business outlook

Com2uS has an employee rating of 3.2 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Com2uS employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

109 reviews
1.0
20 Jun 2017
Recommend
CEO approval
Business outlook

Pros

The employees were genuinely nice, though clearly overworked. Their games are actually fun.

Cons

I was not at Com2Us for very long - and this is because I'm a longtime year gaming industry veteran and I know a bad workplace situation when I see one, but this one stands out as easily the most bizarre and inane. During my interviews, I was excited in thinking that Com2Us understood the need and role of Localization, but if you play any of their games, you'll quickly realize everything is translated 1:1 from very poor Engrish. The games, though fun, are mired in terrible, often unclear, and highly inconsistent wording as well as typos. A key culprit of the quality of the text in their games is their work practices - a very small team is tasked with a herculean amount of (I dare not call it localization) translation work, for a large amount of games, on very tight deadlines (as the deadlines are set on Korean time, so you have a day less than what is posted on the work). You can expect to have to work nonstop for the entire time that you're there just to do everything that was due that day (and wait for approval from the head guy to do it the next day if you don't finish). I thought they were being very generous when they told me they did hour and a half lunches... you need it just to decompress from the insane, unreasonable workload. Emails came in from their Korean HQ, entirely in Korean, so if you don't read/write Korean you're better off not working there even if the position doesn't state Korean fluency as a requisite. It is. I worked on a very small laptop and left work with a splitting headache each day of my short time there. Work is tracked by solely through email which, as mentioned, is ENTIRELY in Korean, and delivered through and entered directly into GOOGLE SHEETS (I bet you never thought you'd actually miss Jira). It is an absolutely insane way of doing work, and the sheets take a long time to load as the text for 14+ games is all tracked on the sheets, so good luck getting to the 7,175th line of any given google sheet to do your work directly into it (no, I'm not exaggerating). On top of this, it was frustrating dealing with HR who was completely unfit, did not offer any kind of guide or resource for trying to figure out company healthcare plans, and instructed me not to mention the salary amount I had settled on as they'd recently had people leave after finding out what some of their peers made. It was a surreal nightmare.

1.0
22 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Proximity to LAX, I guess? Look, some people are very pleasant. But at a certain point you have to decide for yourself if this company is worthy of your time as there are very few redeeming factors.

Cons

Look, I know this will come off like the ramblings of a bitter, over-worked employee, but honestly? I consider this an unbiased overview of what it's like. Did I put much stock in Glassdoor reviews before I accepted a position here? No, but I wish I had. If I had a friend ask me for my honest opinion, this is what I'd say: Culture is exactly the opposite of what you'd think a gaming company in Southern California might be. Almost militant (as in, you have to eat lunch at a certain time...is this a North Korean boarding school?). Hours are poor, 10 a.m. to 7 p.m. You think "hey, that's nice, I can sleep in..." but honestly it's worse to have to be in the office until 7 p.m. each day. And it's not even like you work in finance and are working hard...people watch the clock and essentially clock out as if you're in a factory. Work-life balance is incredibly hard to maintain if you're consistently in the office that late. Echoing other reviews, the cliques are...impressive. There are clear favorites and folks are held to very different standards. Some people will be terrified if one time they're going to be a minute late due to traffic and feel the need to alert their manager while apologizing profusely, while others will consistently roll in 30 minutes late each morning. Honestly, it's hard to explain why this is, but as someone else said, SOME PEOPLE WON'T EVEN SAY HI TO YOU. Isn't that standard courtesy, you get on the elevator with a co-worker, or you pass them in the hall in the morning, you say "good morning" or "hi" ? The company has a tendency to promote from within. In theory, is a good thing right? Not if the people are promoted into positions they're unqualified for. Or transfer into different roles that make you question the decision making based off their skillset and background. Company culture is to...not answer inquiries? Like people don't answer their emails...or will not respond at all in the knock-off Slack? How is that an acceptable business practice? An absolute complete disregard for customer service. This company goes out of its way to not deal with customer inquiries and complaints (of which there are many). They will straight up ignore you. Opinions and ideas are not exactly welcomed. The ones who succeed are the ones who learn to glom onto key phrases and parrot them back. This is not a place that encourages creativity or appreciates new ideas. Decisions are made based off what competitors have done. You'd wish the company would grow a pair and make its own decisions based off the experiences and expertise of it's people but no...legitimately "what have the competitors done?" or "company X did it this way" is a common refrain. Super weird but during the lunch break people....sleep at their desks and in random parts of the office. If I were a client walking in for a meeting and saw that, I'd be horrified. Culture of blame. No ownership for decisions. The one time someone stood up and essentially took one for the team? They were let go. After a round of military style interrogation and questioning. Like, called people in one at a time to see if their stories matched up. One of the more exciting days there but in a "WTF just happened?!?!?" kind of way. A horrid lack of internal communication. The only way most of the company finds out people have left is when the HR person removes their name from the all staff chat. Possibly the least diverse environment possible. Yes, it's a Korean company so language is a factor but yikes. Tough to see how anyone can succeed or advance if not fully fluent in Korean. Everything is dictated by headquarters in Korea. Management in the U.S. don't seem to have any authority. So much inefficiency in how the company is run. Need approval for like a $10 client gift? Needs approval from not only your manager but also from the company president. Exec team should not be wasting their time on stuff like that... It's not like this is a company that's doing something horrible like poisoning the only clean source of drinking water. But at a certain point, you have to ask yourself, "is being here worth my time?" And it's tough to say yes.

1.0
3 Apr 2019

Hardworking people with little to no support

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I met some really good people here. - Because I worked here, I really appreciate what I get from my current job. - Depending on your job, you'll really get to have a sense of ownership.

Cons

- Depending on your team and job, work hours might be horrific. I was getting physically and mentally sick and I never knew how much this place affected me. - I heard that pay got better but when I was there, pay was very very low. Barely enough to survive in LA. - Management and employee need to go through different training. People complained about how poor management was but I also had and heard about terrible experience from employees as well. People need to learn professional boundaries and should be held accountable for their actions. - HQ in Korea is too controlling and their expectations bleed into the company negatively. - Culture became very negative for a lot of different reasons.

Viewing 1 - 3 of 109 Reviews

Glassdoor has 119 Com2uS reviews submitted anonymously by Com2uS employees. Read employee reviews and ratings on Glassdoor to decide if Com2uS is right for you.