employer cover photo
employer logo
employer logo

Coffee Tree Roasters

Is this your company?

Coffee Tree Roasters Reviews

2.4

18% would recommend to a friend

(52 total reviews)

Thomas Morrow

13% approve of CEO

16% positive business outlook

Coffee Tree Roasters has an employee rating of 2.4 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Coffee Tree Roasters employee rating is 35% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

52 reviews
1.0
16 Nov 2023

Owner is terrible

Recommend
CEO approval
Business outlook

Pros

-the other baristas and AMs are generally really great people and working with them was always a pleasure - free drinks

Cons

- Jean, the owner, is arrogant, rude, and deeply unpleasant. she never bothered to learn the names of any workers, ask them how they were doing, or express gratitude at their hard work without which this establishment would simply not exist. she would “tell” us to make coffee for her rather than asking politely and using “please” and “thank you”. - understaffing is an issue. when someone would call out sick, other baristas would be expected to pick up the slack and work 10-12 hrs. reducing store hours in such circumstances was never an option, nor did any member of upper management ever step up to help on the floor when it was needed. this speaks volumes to their character and their priorities. - pay is not enough, even with tips

4.0
24 Jan 2017
Recommend
CEO approval
Business outlook

Pros

Flexible hours, fun work environment, easy job duties, free coffee while on the clock, tips.

Cons

Corporate doesn't have it together nor seems to care. There is no incentive for good work ethic, so co-workers are often lazy. There is no discipline aside from "getting written up" which amounts to signing a piece of paper and that's it. Minimum wage is not an incentive. Poor hiring choices result in too much turnover. Good employees often carry the weight of lazy ones. Corporate spends their time doing who knows what instead of improving stores. They are never in their stores and hire "secret shoppers" to instill fear into employees, which doesn't do anyone any good. Owners need to be nicer, too. They never introduce themselves to new employees nor take the time to get to know their employees. They are arrogant and rude. The store managers are not given enough credit for having to deal with corporate.

2.0
10 Nov 2008
Recommend
CEO approval
Business outlook

Pros

The selection and quality of coffees at CTR is excellent. Many of the staff are personable college students who are underemployed in this part time job and are therefore interesting, intelligent, and fun people.

Cons

The owners are horrendous managers, bordering on abusive. They never praise employees, yell at them for the slightest infraction or detail out of place, and mistrust them. At least this used to promote a high level of quality, but since they've focused on wholesaling many of the employees producing terrible drinks.

Viewing 1 - 3 of 52 Reviews

Glassdoor has 52 Coffee Tree Roasters reviews submitted anonymously by Coffee Tree Roasters employees. Read employee reviews and ratings on Glassdoor to decide if Coffee Tree Roasters is right for you.