Coface Reviews

3.7

70% would recommend to a friend

(217 total reviews)
avatar

Xavier Durand

80% approve of CEO

58% positive business outlook

Coface has an employee rating of 3.7 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coface employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

217 reviews
3.0
11 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Nice people to work with. Opportunities for career progression were good for the right candidates. Benefits are ok. Annual salary review process. Doesn't guarantee an increase but at least it's "reviewed".

Cons

Watford location is is not what you expect / want from one of the top credit insurers in the world. Needs to be in the city. Limited delegations for the UK team. Too much control from head office in Paris. Takes too long to manoeuvre to compete with the market. Head office out of touch with the UK market and therefore some strategic decisions made in Paris aren't suitable for the UK. Paris needs to listen more to the UK management team about what is needed in the UK. Too many "yes men" - Paris says jump and they say how high without questioning. Too much focus on cost cutting to the detriment of increasing/improving the business.

1.0
22 Jun 2013
Recommend
CEO approval
Business outlook

Pros

Everything is well planned out you just have to recite the script over and over and over and over and over and over again - Someone has to say yes to something Your comrades are pretty chill. Commute was close

Cons

This was warned, but it's a grind. You're dialing random companies all day asking those if they have accounts that need to be cleared up. Typically, a company would handle this stuff figured out so you're really trying to find sucker companies that don't know what to do or you ambush them at the right time. Your basic game was dial a number - possibly outsmart the receptionist and try to get sent to the Financial Controller - who was typically never ever there. Can't leave voicemails because hey it's a cold call. When you do talk to a decision person then you get a little further in your script during which they can hear your sales pitch through and through and just wait for that split second to say no and hang up. One of the managers has what seems to be an unstable personality who can often yell while you're on the phone with a potential person. Even if you're doing it correctly. The product they have is pretty cool - PI's getting bad debt collected would be grossly profitable, but it's a product very little people want and those more established companies already have their territory cut out. Timing - it's all about who you called, when you called and what you said - there's been times where their AGS statements have offended some people and others don't know what you're doing There probably aren't very many career advancements, but lateral seemed possible. Everything is monitored - it's telemarketing the most hated and despised profession on both sides of the line and you're asking people for accounts they themselves can't clean up. Good lucky luck. The amount of calls you make, how long, what you said, what you could say differently, I don't doubt that there isn't money to be made but there are many other professions that will pay you steadily for the same amount - thankfully i was founded through an agency

1.0
16 Aug 2021

RUN, do not Walk, from this company!!!

Recommend
CEO approval
Business outlook

Pros

There are none. Ever since Coface Corporate internalized all the General Agencies, any Pros of working for this company ceased to exist.

Cons

This company does not care about it's sales people at all. They have no infrastructure, no training, no sales incentives. They revamped the comp plan this year to basically make it impossible to make any type of real money. They put unrealistic goals on both new and veteran agents and they cut salaries at will. They treat their policy holders just as bad. They raise premiums, cut coverage...for no reason, other than to cover their tails. No loyalty to anyone but themselves. Pathetic.

Viewing 1 - 3 of 217 Reviews

Glassdoor has 621 Coface reviews submitted anonymously by Coface employees. Read employee reviews and ratings on Glassdoor to decide if Coface is right for you.