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Code for America

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Code for America Reviews

3.3

43% would recommend to a friend

(48 total reviews)

Jennifer Pahlka

35% approve of CEO

32% positive business outlook

Code for America has an employee rating of 3.3 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Code for America employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

48 reviews
2.0
14 May 2018

Great mission, okay leadership, deep-rooted issues

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Amazing people. Your peer level colleagues are likely to be thoughtful intelligent folks who have very little ego. - Collaborative environment. Sometimes it feels like too many opinions are asked for but, on the whole, this is the first place I've worked at where 'collaborative team' really did mean that. - Willingness to learn. - You'll get to do a lot of things. If you want to get experience becoming a Lead Designer - you will get the chance to work on more than one product. IF you push for it. - If you're into the feel of a start-up...this non-profit feels more like a start-up than some start-ups I've worked at! Fast-pace, always something unanticipated coming across the desk. - Flexible scheduling. They're pretty good about respecting PTO, doctor's appointments, emergencies - that kind of thing.

Cons

- Turnover is high. Was shocked to be talking to colleagues the first week and hear that a ton of people had been there a year or less. But this con is kind of clear - their strategies shift as they iteratively explore and discard solutions to the big problems they're trying to solve. Still, even accounting for that, attrition on the non-technical staff side is high. Four people have left in the couple of months I’ve been here which doesn’t sound like a lot but kind of is for a place this small. - Talking to older staff, it feels like career ladders and mapping out a path forward has been a problem since inception? The review process changes apparently is constantly changing, and it really sounds like some folks feel undervalued, underpaid, and overworked. - Above is also a little worrisome because it doesn’t sound like anyone Manager or CxO level is thinking too much about how to fix all the feelings their employees have. It’s not the worst place I’ve ever worked at, not even close, but if you can do better you probably should. I hope they figure that out soon because the only one who seems to make an attempt is the CEO. That’s not really enough if the rest of her leadership is not doing the same. - There are team favorites. Only the tech folk seem to have someone at CxO level to advocate for them, acknowledge their work, and promote them for it. And even that isn't the same for all - designers rarely get promoted but engineers do quite regularly. Operations and partnerships staff seem to routinely be an afterthought. - I actually am unsure whether there's work-life balance for Operations (finance, fundraising, HR, office managers). The fundraising team on any given day has at least one sick team member and Finance seems to be in the office when I come in AND when I leave. It seems pretty rough. - Probably the most important for me personally is that the current COO has an alarming lack of emotional intelligence for someone in leadership at an organization that purports to advocate for historically marginalized communities. It's incredible that someone with 20+ years of experience doesn't know that stereotypes of cultures aren't acceptable holiday party costumes or that casual assumptions about experiences based on race are inappropriate. It is baffling that the company has chosen to invest in hiring an expensive diversity and inclusion consultant (when they seem leery about giving staff raises) - instead of making the choice to part ways with someone who has the potential to devastate the brand.

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Code for America Response
8y
We value our employees’ voices here at Code for America, and appreciate you taking the time to give us your honest feedback. Thank you for sharing your experience, we will be taking your feedback to the appropriate teams. Code for America is always looking to improve the quality of its employee experience, respect work-life balance and provide transparency throughout the organization. If you have additional, specific, feedback you'd like to share, please feel free to reach out to us directly at hr@codeforamerica.org
1.0
4 Dec 2023

Management determined to run it into the ground

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people in the trenches are making the best of a bad situation: trying to do the best work possible in an environment of incompetence, indifference, and indiscriminate layoffs.

Cons

During our union contract negotiation meeting the day before Labor Day weekend, my colleagues and I were informed by our CEO Amanda that 35 of us (18% of staff) would be laid off. We were told we'd receive a personal email in an hour to find out if we'd be getting the axe. Our union representatives asked if any other options had been considered: coming to us to negotiate buyouts, temporary furloughs, or god forbid anyone in leadership face consequences for this management failure. None were heard. A disproportionate number of those who were laid off were either vocal elected union bargaining committee members, had publicly questioned management in emails/Slack about their union busting, or were on medical leave. People went from helping the public apply for food stamps online to filing for it themselves less than an hour later. They still saw it fit to continue their planned all-staff meeting (costing nearly half a million dollars) to fly every employee across the country to San Francisco where the absolute worst vibes ensued: dejected staff who saw how poorly their former colleagues were treated were subjected to a collective shrug from leadership, who went so far as to use hired private security to eject fired union representatives from public and rented spaces for passing out buttons. Those pointy pins sure are threatening! For years members of C-suite and directors stayed silent while their heinous lawyer yelled and talked over our coworkers and union staff during contract negotiations despite numerous calls for respectful treatment. Google "Lewis Brisbois racism" to see the kind of people CfA paid to represent them! ..and don't get me started on engineering! Weeks before the layoffs a new VP was hired who promised to take things in a bold (stupid) new direction, and thought the best way to ingratiate himself with our uniquely thoughtful, empathetic, and talented engineering team was to suggest that in-progress performance reviews should be judged **based on number of commits to the codebase!!** Anyone with a cursory understanding of software development knows this is McKinsey Mindset productivity garbage, and despite rigorous evidence-based research being produced by our engineers who would not be cowed by this nonsense, the VP suggested they would "cocreate" something we could all agree on. Amateur hour. Following the layoffs which included 5 engineers, 5 more senior eng staff have since departed. You used to be able to count on taking a pay cut for a reason: to do good work with good people and not be undermined or micromanaged while doing it. Good people remain and try to fight, but many are considering their exit as it appears management cares more about silencing dissent than maintaining institutional knowledge to continue to do good work in the long term. For all its "people-centered" posturing, CfA is yet another progressive non-profit that smiles with an infinitely diverse face as it uses its hands to strangle anyone who demands dignity and respect.

1.0
6 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Nice coworkers, projects that are ostensibly good for others, my personal manager was good

Cons

Inexperienced upper management with lack of aptitude and business sense, mismanagement of funds and budget, inefficient team organization, failure to listen to individuals or invest in the highest impact projects, lack of vision and strategy, union busting

Viewing 1 - 3 of 48 Reviews

Glassdoor has 58 Code for America reviews submitted anonymously by Code for America employees. Read employee reviews and ratings on Glassdoor to decide if Code for America is right for you.