Does Cocoon House pay their employees well?

According to anonymously submitted Glassdoor reviews, Cocoon House employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Cocoon House. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Cocoon House?

49% of Cocoon House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cocoon House 3.3 out of 5 for work life balance, 3.5 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Cocoon House?

Residential Youth Counselor (5) , Social Worker (3) , Case Manager (2)

What are the pros of working at Cocoon House according to real employee reviews?

"PTO better work life balance then most." ((in 3 reviews))

What are the cons of working at Cocoon House according to real employee reviews?

"low pay" ((in 8 reviews)); "Corrupt leadership, the mission of breaking the cycle of homelessness no longer is of value, it's just something said to donors and media." ((in 3 reviews))

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Cocoon House

Cocoon House Reviews

3.3

49% would recommend to a friend

(27 total reviews)

Joseph Alonzo

67% approve of CEO

62% positive business outlook

Ratings by category

3.5

Culture and values

3.5

Diversity and inclusion

3.3

Work/Life balance

2.7

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

Cocoon House has an employee rating of 3.3 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cocoon House employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

27 reviews

4.0

23 Feb 2026

Solid entry level job

Case manager

Recommend

CEO approval

Business outlook

Pros

Pay isn’t terrible, PTO policy is incredibly generous, coworkers are often very kind and supportive

Cons

Inter-departmental relations are not great, culture of gossiping

3.0

8 Dec 2025

Purposeful mission, challenging management culture

Residential youth counselor

Recommend

CEO approval

Business outlook

Pros

Meaningful, mission-driven work supporting youth in crisis. Gained hands-on experience in advocacy, crisis response, and trauma-informed care. Good health benefits and PTO.

Cons

Inconsistent leadership and communication. Limited emotional support and workplace accommodations for staff. Very high emotional demands without enough support, leading to burnout. Limited advancement opportunities unless you are strongly favored by upper management; promotion did not feel consistent or transparent.

5.0

18 Nov 2025

Inclusive, Caring, and Understanding

Fundraiser

Recommend

CEO approval

Business outlook

Pros

This is by and far the best employer I have ever had (and I've had a lot). This company puts your work-life balance at the forefront and is so welcoming to people from all walks of life. I work with amazing co-workers who are supportive, collaborative, and considerate of work-boundaries. All Staff meetings keep all employees on the same page and provide valuable training opportunities to stay trauma-informed and supportive of growth and inclusion. SO many pros.

Cons

The only con is the pay, and even that is arguable when you look at the immense pros. This organization does the BEST it can to supply employees with competitive pay while ensuring as much funding as possible goes toward the programs that help homeless and at-risk youth.

Viewing 1 - 3 of 27 Reviews

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Jobs at Cocoon House

Youth Housing Case Manager

Education & Employment Case Manager

Young Adult Housing Program Manager

Young Adult Case Manager

On-Call Youth Housing Support Staff