CoServ Reviews

3.4

64% would recommend to a friend

(43 total reviews)

Donnie Clary

70% approve of CEO

60% positive business outlook

CoServ has an employee rating of 3.4 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CoServ employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

43 reviews
3.0
13 Mar 2015

Working in the Office

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The office is a relatively relaxed environment, including the option to wear jeans to work. Very little is required of employees, with much of the workday being devoted to non-work-related conversations among the various employees. Small perks are also available, such as free lunches if you come in during extreme weather like icy road conditions. If you fight hard enough, the company will pay for professional development (but be prepared to struggle to get to that point).

Cons

There is little motivation within the office and everyone acknowledges that the company pays its employees about 10% below the market average. Management is non-responsive and there is no effective method of dealing with problem employees; you are either told to work around them by assigning additional work to the competent employees or else they are just shuffled off to a different department. Interdepartmental rivalry between the various divisions is rampant and there is little cooperation between them, reducing overall company efficiency.

3.0
6 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Relaxed atmosphere everyone helps out eachother

Cons

Not room to grow. You have to know someone to move up in the company

1.0
1 Mar 2018

I would give zero stars if I could

Recommend
CEO approval
Business outlook

Pros

Absolutely none at all. They are sad people...especially management.

Cons

If people need services they do not care. Customers with kids go without heat for over 24 hours. This company does not go above and beyond because they just don’t have to. This type of operation will get into trouble for this one day.

avatar
CoServ Response
8y
CoServ takes its responsibility to serve its Employees as seriously as we do our responsibility to serve our Members and Customers. We are among the most reliable utilities in the nation because of the investment we make in our Employees, and our Employees consistently show their appreciation: Twice in the past three years we’ve ranked among The Dallas Morning News’ Top 100 Places to Work in D/FW. We partner with social service agencies in our territory so that no Member, Customer or Employee is forced to go without service. Please visit Coserv.com/CCF to view how and through which agencies CoServ assists others. We encourage any former or current Employee to contact humanresources@coserv.com with specific examples if there is a concern about Customer mistreatment or lack of compassion. If gaps this wide really do exist in our organization, we want to identify and remedy them.
Viewing 1 - 3 of 43 Reviews

Glassdoor has 46 CoServ reviews submitted anonymously by CoServ employees. Read employee reviews and ratings on Glassdoor to decide if CoServ is right for you.