Citadel Reviews

4.0

74% would recommend to a friend

(758 total reviews)
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Ken Griffin

84% approve of CEO

79% positive business outlook

Citadel has an employee rating of 4.0 out of 5 stars, based on 758 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

758 reviews
1.0
5 Jul 2020

Worth the Read - The Grass Is Pretty Brown in Treasury Department

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-You get to put Citadel on your resume, which has to be losing some value as time goes on. A simple linkedin search for "non-compete Citadel" will show you the vast number of ex Citadel employees currently sitting out their non-compete's. -As others have mentioned you get "free" breakfast & lunch... if you've studied finance, you've probably heard the phrase "there is no such thing as a free lunch" this absolutely rings true here. -The feeling of freedom after you leave.

Cons

-Working at Citadel as an associate is equivalent to being a vice-president (or higher) at a bank while getting paid as if you are an analyst. Have also heard the joke that Citadel's biggest arbitrage is actually underpaying employees for the level of responsibility/work. -As others have mentioned, the culture over the past five months has deteriorated at a shocking pace with the exit of the prior treasurer and entrance of the new treasurer. Departures have been rampant and many that have been here for some time are currently just waiting for an opportune time to exit. -Witnessed the new treasurer state: "if you are infected with coronavirus and give it to someone else at the firm you will be fired." -The firm has done a great job at attracting talent by fooling the public with a deteriorating brand name and a false meritocracy. Unfortunately, it doesn't take long for this sad reality to set in once you are in the door and have most likely signed a 6-18 month non-compete. It's not unheard-of to see employment tenor's less than 5 months. Multiple big name hires have started during the past 3 years and left the firm in less than 7 months. If you google search this phrase: "executive leaves citadel months" you can find plenty of examples. -Looking for work life balance? Stay away, multiple teams are now down to skeleton crews where they are barely keeping above water, some are now fully underwater and are holding massive amounts of key man risk. Operations teams average 15-16 hour days plus weekends with counterparts constantly escalating to managers due to the excessive number of issues. Currently, there are numerous teams where individuals are unable to take one single day of vacation until more hires are made. One team specifically needed an individual to work everyday while he had coronavirus due to the abysmal amount of coverage. -One of the ops teams specifically has turned over almost 300% in the last 3.5 years. An already abnormally lean team consisting of eight full time, experienced, employees is now running at three full time employees plus a couple interns. -Politics have approached that of working at a bank, especially since every single new hire now comes from Goldman. It's surprising that the firm hasn't been sued yet for the egregious amount of people that have come in directly from GS. Working in treasury under these conditions now provides you with the opportunity to participate in most, if not all, of the firms downside and little to none of the firms upside. Additionally, this situation has created a "too many chiefs and not enough indians" scenario and has created a culture of passing blame and work around to any other team except your own. -The number of driven and highly skilled individuals that have left in the past 6 months and more specifically, during coronavirus with no role lined up should tell you everything you need to know about working here see linkedin comment above ^. -The firm has figured out the exact minimum compensation formula to keep most from quitting immediately after bonuses are released. Furthermore, bonuses are strategically paid out later than almost all other firms on the street. This delay, advantageously places you behind the other finance professionals looking to leave at competing firms that have been interviewing since Nov, Dec, Jan, & Feb. By the time you start looking elsewhere and get serious on exiting, the recruiting market is saturated, and months have passed. After enough time you begin to have a glimmer of hope that maybe, just maybe, next year's bonus they will truly take care of you for your efforts and that you should just stick it out another 6 months or so to find out. Unfortunately, this cycle will continue year after year until you give up all hope and realized you've been underpaid the whole time. -For a firm that prides itself on being a front runner when it comes to IT, this idea seems to have been lost some years ago. As others have mentioned just getting through the day requires significant levels of manual effort on simple tasks that should've been automated long ago but have not due to lack of resources. IT resources for valuable projects are highly strained and are often passed over to be applied to wasteful projects that are applicable to banks, not hedge funds.

1.0
8 Oct 2020
Recommend
CEO approval
Business outlook

Pros

-Free breakfast, lunch, and dinner. (You pay taxes on this BTW). -The name still means something but less than what it used to.

Cons

-Almost the entire Treasury function has turned over, including the Treasurer, in the last 18 months. People from 1-15+ years experience have resigned just to get their non-compete started, not because they found another role. The entire culture has deteriorated. -The culture is NOT a meritocracy anymore. It is extremely toxic with horrible morale. Having people THINK it’s a meritocracy might be Citadel’s best asset. In reality it operates more like a cult; once you realize you are underpaid for the work you are doing, ask for and do not get a raise, and leave, they will get a 22 year old to do your job for 50-60k and smother that guy until he realizes the same thing. They overpay for some big names here and there and make splash hires and they quietly exit and onto the next. -In line with above, management frequently gaslights you. All your problems are your own fault. Full stop. Two examples, with a manager on vacation I got buy-in from all involved teams to move a project up the priority list into the top 5 because of the potential risks to capital and regulatory reporting. When the manager came back it was moved to 31 and I was asked why it was taking so long. In another instance a developer thought a project was beneath him so I wrote the code myself and handed him the solution. Feedback from management was negative because it took too long and said I should drive more accountability into others. -Management has favorites and untouchables. Mistakes happen, but owning them and working on a solution is only a rule for some. Others never have to clean up their own mess or smell their own manure. -Citadel used to scale through technology and not headcount, but at some point in the last few years a layer of bureaucratic oafs have been installed that lack a rudimentary understanding of hedge funds, finance, markets, and internal workflows. They add no value and just assign blame to lower level employees and teams. Their inflated comp would be better served rewarding employees or hiring more developers. There is no longer any collaboration, just a lot of “That’s not my job” you would find in a bank, which makes sense because almost every director/manager level hire comes from Goldman. -Regarding technology, you’ll hear people say Citadel is a tech/data company that specializes in finance. This is not the case. IT/Dev groups are constantly gutted and turned over resulting in a bottleneck that management refuses to acknowledge. Then they gaslight you. Again, any problem you had was entirely your own; there’s no bottleneck or lack of resources, “You just aren’t pushing hard enough.” -Lack of IT resources results in numerous fire drills for mid level employees. Little can be planned or accomplished when you are playing Russian roulette with 4 in the cylinder (yes, better than a coin flip something breaks!). Employees are encouraged to come up with solutions to eliminate risks and redundancies but the project is never prioritized and then it happens again and the question of why it wasn't fixed will be asked. -Good ideas are passed up for things that are new and sexy, only to be later abandoned because they over-promise/under-deliver or just flat out suck and then they’ll revisit the solution proposed by the SME. -Work/Life balance is non-existent and makes the comp not worth it. There is no expectation of being out of office. There are alerts and texts and emails at all hours that require addressing or else. Hours were normally 7-7 on a day when nothing went wrong, which happened rarely. 2-4 times a week you’ll exceed 14 hours without any acknowledgement whatsoever. -There is little room for advancement. Initially this was okay as long as comp and responsibility kept increasing, but there is a moving invisible target. Management will pay as little as possible to keep you and keep changing the criteria for why you aren’t getting a bigger bonus. The goalpost is constantly moved to suit stiffing you. -Citadel has a decent “Comp Trap” set up where next year’s comp and bonus are communicated in November/early Dec but not paid till March. By the time March rolls around it’s only ~8 months to the next one and maybe that one will be better.

1.0
22 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Compensation, access to technology and resume booster

Cons

I could write a bestselling book on my experience at Citadel, but sadly no one will really know the truth because of our NDA. Let’s just say a lot of the rumors are true. Don’t trust your recruiter! They will sell you a bag of lies just to get you in the door. Don’t be blinded by the big check, you’re about to sell your soul. This company is toxic and is happy to cut you in 90 days if you don’t seem like a “culture fit”. If you want to survive, expect to change your life priorities and potentially hurt the people around you. Also, if you care about diversity this is not the company for you. Trust me when I tell you that Diversity is not and will never be a priority for Citadel.

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Glassdoor has 975 Citadel reviews submitted anonymously by Citadel employees. Read employee reviews and ratings on Glassdoor to decide if Citadel is right for you.