Pros
The foundational idea and intent behind Catchafire to deliver pro-bono support at scale and without over burdening nonprofits was a good one. At a micro by-organization level, the platform can deliver meaningful impact to nonprofits on the platform.
Cons
Capricious decision making leads to a revolving door of talent who are either burnt out or pushed out. Some highly questionable practices around performance management and exiting people. In group / out group culture at the top creates a culture of favoritism and fear of speaking up even for the betterment of the product or services. Challenges in revenue generation are always considered a 'failure to sell' with no reflection on the feedback of users and partners which suggests otherwise The experience of Black, Brown and other marginalized folk at the company has been consistently poor and at times harmful. The dismissive comments here in the positive reviews about 'disgruntled' ex employees are tough to read and demonstrate the culture of denial, gaslighting and lack of introspection of a privileged few. However you sleep at night I guess, but the poor treatment of many talented and good people over the years is an open secret that leadership spend a lot of energy papering over for candidates and new starters. Notice the pattern of stellar reviews appearing here soon after negative ones.
