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Carpenter Technology

Engaged employer

Carpenter Technology Reviews

2.9

43% would recommend to a friend

(396 total reviews)
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Tony Thene

62% approve of CEO

44% positive business outlook

Carpenter Technology has an employee rating of 2.9 out of 5 stars, based on 396 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Carpenter Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

396 reviews
2.0
11 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Both Hardick and Fehnel are good bosses, and fine people to boot. I enjoyed working with the folks I met.

Cons

Carpenter Technology is now run by hired/outside masters of business administration (MBA) instead of engineers and sales people that rose through the ranks. These people have no idea what they are doing. Alloy manufacture is a long lead time process, and is not well suited to the Toyota Production System, 6 Sigma, and other systems that are intended for large numbers of widgets per day. When the pandemic hit, these MBA's decided to use the Jack Welch (of GE infamy) method, and just started cutting. Instead of using the people they had to fix long-term technical problems that had been back-burnered for years because Carpenter was running at maximum capacity of orders, they decided they didn't need a cadre of experienced, skilled engineers and technicians. So when you start work there, you can expect 1) a really steep learning curve because they are still using software from the 1980's 2) lots of small but important tasks to cover for these systemic problems that remained unfixed because that would have reduced profits 3) be expected to fix these systemic problems during your (non-existent) free time 4) to be paid just barely middle class salary considering the cost of living in Reading where housing is a an extreme premium.

1.0
31 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Good company name to add on a resume. Steel & specialty metals production for various markets.

Cons

Management is a revolving door of unqualified puppets. Other department heads/managers are the ones who actually run the department. Micro managing will not do anything besides drive the good workers away. And don't bother being a good productive worker because they will take complete advantage of you and false promise you more money or better job titles that never come. Company was great up until 2016 when drastic changes started. The customer service department became the focal point of blame for issues outside of the departments control. This strategy has forced almost all of the experienced and productive workers out, and now the department is run by first time managers. Customers are dealing with new reps a few times a year.. Is that anyway to do business??? The department has become an entry level platform for employees to put on their resume and get jobs elsewhere.

2.0
7 May 2022

Previous Reviews are On Target

Recommend
CEO approval
Business outlook

Pros

Outstanding company (excluding current management) with very interesting work opportunities for all types of employees. Solid company that's been around since 1889 that rarely loses money. Pay and benefits have been good.

Cons

Too many to details here but the largest problem is the current executive management team and the board that keeps them here even though stock performance has been terrible and they don't care at all about employees unless it affects their safety metric. The current group has no clue how to manage a high tech alloy company or how to keep and motivate people. They fire anyone who disagrees with them or can't make up for their mistakes. Most of the best people have already left and the exodous continues. Executive management moved the home office to Phila and now wants to move further away to Carolina from the "cash cow" in Reading, PA. They say no one talented wants to work in Reading. That is an insult to all the talented people in southeast PA and that made this company so great in its industry. Love this company but the current management has destroyed the culture.

Viewing 1 - 3 of 396 Reviews

Glassdoor has 446 Carpenter Technology reviews submitted anonymously by Carpenter Technology employees. Read employee reviews and ratings on Glassdoor to decide if Carpenter Technology is right for you.