Does Capstar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Capstar Bank employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Capstar Bank. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Capstar Bank?

31% of Capstar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capstar Bank 2.8 out of 5 for work life balance, 2.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Capstar Bank?

Operations (6) , Customer Service Representative (2) , Loan Operations (2) , Relationship Banker (2)

What are the pros of working at Capstar Bank according to real employee reviews?

"Great People to work with," ((in 3 reviews))

What are the cons of working at Capstar Bank according to real employee reviews?

"Negative work environment Poor leadership" ((in 3 reviews)); "Pay isn't great." ((in 3 reviews)); "CEO is a huge narcissist Heavily understaffed because of the revolving door." ((in 3 reviews)); "Thanks to recent leadership change, company culture feels like one of based on fear where employees are expendable and interchangeable." ((in 1 reviews))

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Capstar Bank

Capstar Bank Reviews

2.6

31% would recommend to a friend

(44 total reviews)

Timothy K. Schools

28% approve of CEO

31% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Work/Life balance

2.7

Diversity and inclusion

2.7

Career opportunities

2.4

Culture and values

2.3

Senior management

Capstar Bank has an employee rating of 2.6 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capstar Bank employee rating is 30% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

44 reviews

5.0

18 Mar 2026

Great place

Customer service representative

Recommend

CEO approval

Business outlook

Pros

I loved the environment while working here

Cons

Their pay is not great but fair

3.0

26 Mar 2025

Good Company

Loan officer

Recommend

CEO approval

Business outlook

Pros

Flexible. Good work/life balance. People are very nice

Cons

Limited resources. Not tech savvy

1.0

9 Aug 2024

Very Unprofessional (Last Year was 2014 but required to select 2020 for review purposes)

Treasury management operations support specialist

Recommend

CEO approval

Business outlook

Pros

1. Bi-weekly pay. 2. Employees from other departments that were actually concerned for my well being and when they knew my supervisor was away would check up on me to make sure I was okay due to the supervisor I had thinking it is okay to yell at your employees not only in front of the entire department you work in but easily audible from all other departments on the floor I worked on. This would not fly in 2024.

Cons

1. Verbally and mentally abusive supervisor at the time. 2. Job duties changed without notice only to find out during 1-on-1's due to supervisor not wanting to accept the blame for responsibilities that she did not get taken care of so pass the buck to the person lowest on the totem pole in order so she could continue to come to work to shop on Amazon all morning. 3. HR not empowered to actually look into toxic work culture.

Viewing 1 - 3 of 44 Reviews

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