Capital Insurance Group Reviews

If you can enthusiastically admire the Emperor's new clothes, you may be fine here. Entitled executives want admiration and gratitude from the troops, so stifle your honest feedback (believe the “open door” rhetoric at your peril). The company used to be quite flat in structure: over the past 5 years, the number of superfluous execs has ballooned, while more work has been heaped on the underwriting staff. Depending on the region, there may be little technical proficiency at the management level; some short-sighted managers see process as a cheap substitute for underwriting acumen and experience. There’s a rush to automate as much as possible without proper vetting of the systems or the results. Underwriters are pressured to sell, but classes of business and product offerings are limited. Little effort is spent on developing underwriters, so if you want to grow in your career, plan to move on after 2 or 3 years. Lower than industry-average salaries and virtually non-existent bonuses have been justified for years by the ESOP program, but the value depends on company performance, so you are trading real salary dollars for an unknown future quantity.

The recent acquisition was due to management bankrupting the company. They consistently perform poorly in the metrics outlined below. Financial - Year after year of losses and finally bankruptcy. Culture - Political, dishonest, and chaotic. Management overworks employees with the promise of reward, but never delivers on their end. They then take credit for the work and reward themselves and their buddies. Employees catch on to their act and either start doing the bare minimum or leave. The employees that choose to stay are often subject to a hostile work environment and retaliation when promises stop being an incentive. Operations - Due to culture, managerial incompetence, and high turnover the company is dysfunctional. There isn't a consistent workforce, competent employees are forced to pick up the slack of incompetent ones, bad decisions are made out of panic, large initiatives constantly get dropped, and any work that does get completed is shoddy guaranteeing it gets revisited. Reputation - Management doesn't value employees, customers, or shareholders and their results reflect it. Among employees, there is high turnover, low morale, low engagement, poor reviews, and an inability to acquire talent. Among customers, there are poor reviews, loss of business, and lawsuits. Among shareholders, there are losses, constant poor performance, and dishonesty. Accountability - Management and certain departments are never held accountable, which encourages bad actors to rise to the top. Employees were hopeful that accountability would come with the acquisition, but unfortunately the bad actors ended up getting big promotions.