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      Canon Business Process Services

      Part of Canon U.S.A.

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      Canon Business Process Services Reviews

      3.2

      47% would recommend to a friend

      (492 total reviews)

      Joseph R. Marciano

      45% approve of CEO

      29% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.3

      Diversity and inclusion

      2.7

      Career opportunities

      2.6

      Culture and values

      2.6

      Compensation and benefits

      2.4

      Senior management

      Canon Business Process Services has an employee rating of 3.2 out of 5 stars, based on 492 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Canon Business Process Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      492 reviews
      4.0
      14 May 2026

      Exceptional work culture

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The work culture was exceptional. Teams were highly collaborative, cross-functional communication was seamless, and leadership actively supported psychological safety.

      Cons

      Over time, the compensation structure did not scale at the same pace as the expanding scope of my responsibilities.

      5.0
      11 Apr 2022

      Workplace Review

      Service delivery manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Place to work. Very good culture

      Cons

      Many products are out dated and past their lifecycle. There needs to be a proactive focus on that aspect of the business.

      Viewing 1 - 3 of 492 Reviews
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      ReviewsCanon Business Process Services reviews

      Glassdoor has 527 Canon Business Process Services reviews submitted anonymously by Canon Business Process Services employees. Read employee reviews and ratings on Glassdoor to decide if Canon Business Process Services is right for you.