Does Calltend pay their employees well?

According to anonymously submitted Glassdoor reviews, Calltend employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Calltend. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Calltend?

60% of Calltend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Calltend 3.6 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Calltend?

Appointment Setter (8) , Cold Caller (6) , Call Center Agent (2) , Call Center Representative (2) , Client Success Manager (2) , Customer Service Representative (2) , Inside Sales Representative (2) , Outbound Sales Representative (2) , Virtual Assistant (2)

What are the pros of working at Calltend according to real employee reviews?

"The team is great and fun to be around." ((in 8 reviews)); "Immediate hiring, training and more" ((in 3 reviews)); "the salary was good and hope will last" ((in 3 reviews))

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Calltend

Calltend Reviews

Compare reviews

3.3

60% would recommend to a friend

(56 total reviews)

Mike Chang

70% approve of CEO

62% positive business outlook

Ratings by category

3.6

Work/Life balance

3.3

Diversity and inclusion

3.3

Senior management

3.1

Career opportunities

3.0

Compensation and benefits

2.9

Culture and values

Calltend has an employee rating of 3.3 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Calltend employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

56 reviews

5.0

4 Dec 2017

Calltend is going to be huge

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

We're building the way call operations and call centers should function. We bring massive impact on the lives of callers and provide a lot of value to clients. The team is fun, eclectic, and growing!

Cons

We change fast and are constantly getting better. We our caller community in the loop and try to always update everyone.

4.0

29 Sept 2018

Pleasantly surprised. Cold calling still sucks but glad to be here

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Upper management constantly asking for feedback is very encouraging. A recent anonymous survey resulted in additional benefits for some of our offshore team which is great to hear.

Cons

There sometimes feels like there is a strong bias towards top producers. The top producers get easier lists to dial on.

5.0

9 Jul 2018

Calltender, Call Rep

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Let's be honest, being a customer service rep or telemarketer sucks. I have been in the industry for 6 years now and have never had a good experience. Calltend has been the first company where I have actually felt like I learn on the job, work with a great team. These things make the job of being a call center rep bearable.

Cons

Only 1 team meeting/ week with hundreds of people on it. This makes the meeting feel less personable. I would suggest to do multiple meetings in smaller groups.

Viewing 1 - 3 of 56 Reviews

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