This was just a terrible experience from start to finish...overall poor logistical planning, inefficient, low pay, passive-aggressive communication, bad people-management styles. it felt like Caduceus only wanted to hire bodies for the government contract, but did not care about staff performance or satisfaction post-hire.
- Recruitment/Hiring: disjointed and unclear to exactly which job I was being recruited for; it seemed that the recruiter didn't know at times, either. There was no clear job description between a clinician (SMP) vs. public health (PHA) position.
- Onboarding: I realized this was a very disorganized company. Travel information was not communicated until <24 hr before my flight. Different team members received different instructions regarding online training (I received nothing, and was never told about such trainings). In an all-day training, no lunch was provided when we were told that it would be ahead of time; there was no convenient place to get food surrounding the training site. There were 2 small shuttles used to transport 100+ trainees between the training site & 4 other hotels (we spent hours waiting to be picked up to go from hotel in the morning to the conference center, then to badging office, return to conference center, to background check office, back to conference center, return to hotel).
- Day-to-Day: project/site managers were completely hands-off, so they were ill-equipped to address logistical/operational concerns. They were also lacking in personal conflict mediation/de-escalation. Communication through emails were unclear; some were even unprofessional.
