CXG Reviews

4.3

85% would recommend to a friend

(42 total reviews)

Christophe Caïs

89% approve of CEO

75% positive business outlook

CXG has an employee rating of 4.3 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CXG employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

42 reviews
1.0
20 Jun 2022
Recommend
CEO approval
Business outlook

Pros

The opportunity to work with luxury brands, as an external party providing market research solutions to them.

Cons

The lingering problems of the technology stack. Store Evaluation portal is stone aged and clunky Long hours, understaffed and low pay dressed up as "fast paced" when in reality Overall instability in the service offerings as evidenced through the mass cutting of staff throughout the pandemic

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CXG Response
3y
Firstly, we’d like to thank you for your loyalty to CXG throughout your 8+ years with us. As with all global organizations, the pandemic reshaped various company practices, and, considering the tension that was leading our industry (but not only), a difficult decision was made to relieve some employees of their duties. During an unprecedented time, we did our best to steer our company through challenging times and maintain most of our employees. Heading a Company during this time and taking decisions to protect our community was not easy, and we can understand that you were saddened to see colleagues and friends leave CXG. We must often make long-term business decisions that could have negative implications in the short term. If you bear with us during our time of growth, we believe that you will feel a positive impact. Despite it all, we are proud that CXG has undergone a complete transformation within the last two years. From rebranding to functional processes. We’re constantly working towards improving various practices, should they be internal or external. These transformations have all been made possible by our colleagues. Teams who participated during the slow down to our Business Focus Area workshops and therefore contributed to the post-pandemic CXG. We agree that our environment is demanding and dynamic, and we understand that it does not suit everyone. However, having you by our side for 8 years could be a testament to the positive side of being a part of our workforce. If you are facing issues through communicating with the team on a global scale, please contact your manager or the HR team at the earliest to find solutions. As you should know, we value feedback internally. We would highly appreciate your reaching out via email at hr@CXG.com to cover your concerns so that we can gain a further understanding.
5.0
1 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Truly international team and culture, management very people oriented and open, flexible work organization.

Cons

I don't see really any

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CXG Response
3y
Thank you for taking the time to share your feedback. It is a pleasure and of great importance for us to know that you enjoy working with CXG. Thank you for sharing the feedback about your experience with our working environment and we’re glad to hear that you don’t see any cons about working with us! 😊
5.0
7 Dec 2023

Very good company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A dynamic company serving great clients such as Gucci, Dior, IWC, and so on. Good company culture.

Cons

Peak times can be stressful.

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CXG Response
2y
Thank you for taking the time to share your positive experience. We are happy to read that you appreciate our company culture and find inspiration in working with our prestigious clients. We do, too! We acknowledge that peak periods can be challenging, influenced by the varying business levels throughout the year. At CXG, we are committed to prioritizing our employees' well-being and actively working to create a supportive work environment during busy and regular periods (such as internal meeting-free days, sophrology sessions, flexible and hybrid working conditions). Your feedback is valuable to us, and we encourage you to reach out to your Manager whenever you feel the need to share further insights or concerns. Your loyalty to CXG is greatly appreciated, and we wish you continued success on your journey with us!
Viewing 1 - 3 of 42 Reviews

Glassdoor has 64 CXG reviews submitted anonymously by CXG employees. Read employee reviews and ratings on Glassdoor to decide if CXG is right for you.