CITYMD Reviews

2.8

27% would recommend to a friend

(1,483 total reviews)
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Jeffrey Le Benger

27% approve of CEO

23% positive business outlook

CITYMD has an employee rating of 2.8 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CITYMD employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
19 Aug 2015

Poor growth opportunities

Recommend
CEO approval
Business outlook

Pros

CityMD is a great transition job -- if you're going into the medical field, or if you're planning on furthering yourself outside of this company, then this is the right place for you. Schedules are flexible, which allows employees to go to school and work at the same time. It also pays well if you consider it an entry level position and not a career. Dr. Park is another shining star; I can say no ill about him. He is genuine in his care for people, whether they are patients, employees, or strangers on the street. He truly has a passion for helping others, and he is always the hardest working person in the room.

Cons

There is a lot to be said about CityMD. It markets itself as a people-first company (patients and employees), and it truly started out as one. It, however, has grown too fast to adhere to that lofty goal, and more often than not, its employees end up on the short end of the stick. The HR department is a joke, and 9 out of 10 questions/concerns you send to the corporate office will be flat out ignored. They won't pay you extra if you stay 14 minutes late. Lazy employees and lazy managers somehow are never corrected, and it falls on the hard working employees to pick up the slack. CityMD has many sites in many different areas of NY, yet they often hire people that live minutes away from one site to work 1.5 hours away at another site. There are an inordinate amount of employees that live within 5 minutes of one site, yet are forced to commute to a site over an hour away. Transferring sites is almost impossible for a new hire, as it is based upon seniority, and the only time you are notified of an available position is when a new site is open. If an older site loses someone, they will hire a new employee (likely someone that lives two boroughs away) rather than take a transfer from another site. While CityMD markets itself as a company with room to grow, there is very little upward mobility. Once you become a senior in your position, the only place up is to either move to a managerial position (which many do not want to do [also based upon availability]) or a training position (which many do not want to do [also based upon availability {and the requirements for training are very different from the requirements for working in the actual position}]). If you do decide to go the managerial route, you are forced to work many hours with poor compensation. CityMD also often hires incompetent outsiders to be managers rather than promote internally, which brings me to my next point. Which managers and which doctors you work with governs your experience at CityMD. Managers have a ridiculous amount of control over what goes on at their site. If you want to transfer to another site that is closer to your home and that site wants you to transfer and needs to fill a position, you had better pray that you're in your manager's good graces. I know of a handful of cases where a manager has blocked a transfer request for no reason. Or they will block it because they "cannot afford to lose you." Or for a whole host of reasons that should have no bearing on you. That is just one of the many ways a manager can ruin your CityMD experience. They can be bitter, create a hostile work environment, be lazy and incompetent, and they will likely keep their jobs for a very long time. Doctors, also, can dictate the atmosphere of the entire site. If they are happy and kind, everyone else will be relatively happy. If they are the patronizing, condescending, aloof, incompetent Prima Donnas that some doctors are, their staff will be miserable.

2.0
28 Dec 2016

WAKE UP CITYMD!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Dr. Park had a beautiful vision for this company, and what a shame that it's all gone downhill due to corrupt management and HR. The only real pros to working for this company as an on-site staff member is the experience that you will gain to MOVE ON ELSEWHERE! Milk the opportunity for what you can and GET OUT!

Cons

CITYMD? CAN YOU HEAR ME? It's time to wake up! Understand that your staff is not happy. The employee turnover rate is high for a reason. We are overworked and underpaid. You are being CHEAP and we are not blind to that fact. Stop falsely advertising unlimited overtime when you do not provide it. I'm tired of getting turned down for shifts because they place me at OT pay. Stop FORCING your x-ray techs to cross train for $1.50 extra pay so that you don't need to staff a scribe for a shift. We're not as stupid as you think. We see everything, but remain quiet to remain employed. How sad.

1.0
25 Mar 2017
Recommend
CEO approval
Business outlook

Pros

If you want free cereal and coffee then that's the only Pro I can give you.

Cons

Poor compensation, management decides whether or not you get a raise (if they don't like you, you don't get any raises), They go by the model 'be kind', heck, the free WiFi is named 'be kind' however, employees are not treated very kindly by the company and management. We have regional managers. However, they are useless and are there just to complain about you and you would be lucky if they actually get to even care about learning your name or who you are. You do not get compensation for actually training new hires. You need to kiss someone's .... in order to get anywhere in the company. PCRs have to train newly hired managers, I'll repeat. PCR train newly hired managers, without any compensation for doing so. In other words, you will end up training the person who will be ordering you around and telling you how to do the job you have been doing for months or years. Managers think that getting employees a slice of pizza will keep an employee happy. Well, thank you for the pizza but no thank you. If you are thinking about joining the company do yourself a favor, forget about it. It will be all nice during the first month or two. However, by the way things are going right now you are gonna wish you were never a part of this company.

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Glassdoor has 1,503 CITYMD reviews submitted anonymously by CITYMD employees. Read employee reviews and ratings on Glassdoor to decide if CITYMD is right for you.