Frustrating Personal Treatment:
-Never once have I received paperwork (not as a tenant, nor as an employee) that was correct. My first rental contract after I was hired on totaled my rent as -15$ per month. Yes, I regret not signing it.
-My first and only raise came after my 3rd year with the company. The spelled my name incorrectly on the pay increase paperwork.
-They hired my replacement at a 2% pay increase, and my manager never acknowledged my resignation. An email was sent around to everyone in our area, except me.
Problematic Company Ethics and Practices:
-The re-hiring of previously fired employees, paired with a refusal to discipline said employee when they continue the behavior that they were fired for, does not a happy co-worker make.
-Instead of firing an employee who repeatedly harassed me/had inappropriate relationships with tenants, he was transferred to a different location.
-At least one of their offices does not have an employee bathroom. Employees are told to use the bathroom in the grocery store across the street, or to use a vacant tenant.
-Re-admittance of tenants that had been evicted, or caused problems for other residents and the company.
-Current tenants are paying upwards of 300$ for identical, on-market units. Refused not adjust any prices when confronted.
-Raised rents more than 200$ per cycle (which isn’t uncommon in Portland, sadly) and actively forced out good, reliable tenants. By the time I left, all my favorite, long-time tenants had been pushed out and there was a constant 10% vacancy. (In my previous years, our vacancy rate was frequently zero.)
-Uses and outdated and scientifically incorrect breed restrictions.
-Hires contractors who use unethical and environmentally dangerous chemicals (several dogs and tenants became ill, as well as damage done to local wildlife).