Busabout Reviews

4.5

85% would recommend to a friend

(18 total reviews)
avatar

Duncan Robertson

100% approve of CEO

80% positive business outlook

Busabout has an employee rating of 4.5 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Busabout employee rating is 26% above average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

18 reviews
2.0
22 Mar 2018

Really gone downhill as a workplace

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun young staff, interesting product, opportunities to travel, laidback office

Cons

Management team is a total boys club; the people in management positions have moved their way up the company into positions that they are unqualified for and therefore decisions are not necessarily well-informed; there is very little growth opportunity; there is little loyalty to anyone, from guides to permanent staff; the company has gone from a cool, innovative place to work and travel with to a knock-off of the other youth travel companies out there like Contiki and TopDeck; the MD has never, nor would ever, travel with Busabout personally and I don't think he really understands the soul of Busabout, he is only interested in making a profit and a name for himself

5.0
28 Jun 2019
Recommend
CEO approval
Business outlook

Pros

I found Busabout fostered an environment for professional growth, encouraged initiative and rewarded hard work. I loved working as part of an innovative and supportive team that encouraged thinking outside of the box. With no bureaucracy or micro-management, I found I had the freedom to do what I wanted to achieve my goals with the support of forward thinking industry leaders. I felt valued and empowered to make the role my own with a clear path for career progression. I also learned a range of new skills and received quality training when requested.

Cons

A decent amount of international travel and industry events to attend or host can become tiring.

2.0
30 Jul 2018

Don't let the truth get in a way of a good story

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Incredible product to work on - from tours, to festivals, to music events to sailing - one can truly be proud of the products they are offering. Great team spirit - especially on the road, where guides really bond and help one another. Travel perks - to a degree.

Cons

Managing Director's life mantra 'Don't let the truth get in a way of a good story' shapes how the company functions behind closed door. From compulsive lying, to manipulation, to misogynistic sexist remarks, to lack of ownership for his own decisions, to fundamentally wrong business decisions and lack of direction the business has been on a downhill for sometime. Since it's longevity and position on the market has been weakened by new, more competitive entrants to the market, it a difficult workplace to be in as morale is down and the company is massively understaffed - both in the back office as well as on the road. Due to that people work extremely long hours for a very low pay (too low for London standards). The management team is a boys' club with a no female in a senior position that would have any say in decision-making. In such a totalitarian management style, the company doesn't give much room for progression. Operations team is the team where one will benefit the most from career progression, learning opportunities and travel - it does come at a cost of long hours, especially during the peak summer season.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 21 Busabout reviews submitted anonymously by Busabout employees. Read employee reviews and ratings on Glassdoor to decide if Busabout is right for you.