Brooks Running Reviews

4.1

81% would recommend to a friend

(237 total reviews)

Dan Sheridan

89% approve of CEO

79% positive business outlook

Brooks Running has an employee rating of 4.1 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Brooks Running employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

237 reviews
1.0
5 Oct 2016

Toxic Environment - AVOID!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has taken some major moves in recent years by building and moving to an incredible GREEN building in an awesome location. The views from the cafeteria are spectacular looking across lake washington and on a clear day you can see Ranier! The people working there all definitely mean well, but at least in my department they were so caught up in a processes that they invented that everyone felt victimized and taken for granted. The pay was competitive with market for my position but probably because I was courted and hired externally.

Cons

Toxic. Of 15+ years of working in the sneaker industry this is literally the worst company Ive ever dealt with, and I've seen some drama along the way! There have been hires in key positions that are clearly just angling for promotions and letting their teams flail and then fail. There is incompetence and worse Narcissism in a key position that cause major turmoil for the entire department. I witnessed outright harassment on multiple occasions and HR having been notified numerous times has taken NO action. Highly capable and qualified team members are fired, or leave, where as under performers and trouble makers are allowed to carry on. HR is not trusted and so there is little to no dialog with managers about the situation for fear of retaliation and loosing your job. When they do ask for feedback from the teams there is a feeling that nothing will happen because of it, cuz it doesn't :/ The company prefers to hire a young inexperienced work force so they can pay low wages and keep the teams 'in line'. Didnt offer obvious benefits like subsidized parking onsite.

2.0
13 Aug 2016

Brooks blue now in the red

Recommend
CEO approval
Business outlook

Pros

Brands has great admiration for runners. Sponsor a track team. Discounts on products and the ability to work out during the day

Cons

Brooks Sports has been a challenging environment to work at over the past two plus years. With yet another covert layoff in July, the once beloved brand is now on moral decline and in a serious leadership deficit. The next lay off should be at the top. The company needs to click refresh on leadership. Invest in the skill set to lead into the next decade but this time combined with the core Brooks values of what the brand once stood for. That’s not to say that leadership longevity has anything to do with having retained those core values. Poor hiring at the top line is where this went wrong. The new normal. Why are Senior managers of the 'non adding value' employees not out of a job for lack of leadership, mentorship and career guidance?! These are the questions being bantered in the hall ways. Proceed with caution. If you are in the “cool” department with a high profile manager of influence, your career has a chance for growth. If by growth you mean keeping your job. The environment now is one of “take care of yourself” until you can land elsewhere. A hand full of senior leaders have seemingly been able to create and navigate the politics of the company while the blinders are on at the very top. You should seriously weigh your options before accepting a role at Brooks. The once haven for sharp high energy talent is a black hole for honest employee recognition, competitive compensation and career growth.

2.0
22 Jul 2016
Recommend
CEO approval
Business outlook

Pros

When I tell people I work at Brooks they inevitably respond positively. "What a great company! Must be fun." This is a testament to the stellar brand this leadership team has built and the shiny new LEED headquarters, but unfortunately the image is not entirely warranted. Indeed, there are great teams of folks who really love their work and care about the product and the brand. For those who are serious runners, it's nice to be around others who share your passion and can take off to run the trail between meetings. The building has a great view and the location is great. Discounts and the occasional freebie shoes are a nice perk; who doesn't love a new pair of shoes? Pay and benefits are actually OK if you factor in the work life balance. It really ought to be an outstanding place to work...

Cons

...But it's just OK. Meh. I thought it would be a place where I could grow my career but there are few areas where advancement is possible, and little recognition of or interest in using the skills people bring that may be outside the narrow scope of their roles. There are reasons why attrition is so high. - if you're not a serious long distance runner, you won't really fit in here, despite the rhetoric - if you value a diverse workforce you may be disappointed. Whitest place I've worked, and only token women in leadership. - too hierarchical and political for such a small company. You may not be allowed in the room because of your job title even if you are critical to the discussion. - not a very entrepreneurial business. Used to be, but not so much now. - building is nice but the open work space setup is awful, too cramped and impossible to concentrate on your work. Freeze in winter, sweat it out all summer. - high cost of parking when most of the garage sits empty. Management seems puzzled about why they can't attract and retain good people, and it's because they've been there too long. There's no oversight that a "real" board of directors would offer, nor is there even a CFO to provide a balance in decision making. There's a lot of talent but perhaps a need for new blood. With pay levels under market, Brooks tries to offset with better work life balance such as the free gym, so-called "unlimited" vacation, etc. What would really help attract and keep people would be to offer a form of equity or a bonus that actually pays out. Despite having a relatively massive HR org, there seems to be little innovation coming out of there to address employee concerns.

Viewing 1 - 3 of 237 Reviews

Glassdoor has 287 Brooks Running reviews submitted anonymously by Brooks Running employees. Read employee reviews and ratings on Glassdoor to decide if Brooks Running is right for you.