Brightside Health Reviews

3.9

77% would recommend to a friend

(146 total reviews)
avatar

Brad Kittredge

75% approve of CEO

72% positive business outlook

Brightside Health has an employee rating of 3.9 out of 5 stars, based on 146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

146 reviews
5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mission-Driven Culture: It is incredibly rewarding to work for a company that truly prioritizes mental health access. Every day, our team is empowered to remove barriers to care, ensuring members receive their life-changing medications without unnecessary delays. Exceptional Remote Work-Life: Brightside has mastered the remote work model. Despite being distributed across the country, the communication tools and workflows in place make me feel connected and supported. There is a genuine respect for work-life balance that is rare in high-growth healthcare tech. A "Best-in-Class" Team: I am constantly impressed by the caliber of people I work with. From the clinicians to my fellow support leads, everyone is collaborative, highly skilled, and deeply empathetic. It’s an environment where you are encouraged to share ideas and "deep dive" into problems to find the best solutions for our members. Leadership and Transparency: There is a clear sense of direction from leadership. As a Supervisor, I feel trusted to manage my department and advocate for both my team and our members. The transparency regarding company goals and changes makes me feel like a valued stakeholder in our success.

Cons

The Nature of the Work Fast-Paced Complexity: Because we are a leader in the space, the pace is rapid. Navigating the intersection of pharmacy regulations, insurance PAs, and state-specific licensure requires a high level of focus and constant learning. It isn't a "slow" job, but the challenge is part of what makes it engaging. Navigating External Barriers: At times, it can be frustrating to deal with external pharmacy or insurance delays that are out of our direct control, but the team's commitment to "bridge the gap" for members makes those hurdles manageable.

5.0
6 Apr 2026

Blessed to work here!

Recommend
CEO approval
Business outlook

Pros

Flexibility with time off; excellent PTO. Good pay and great benefits. Management is laid back and supportive. Advancement pretty quick.

Cons

Systems, processes, and management/team organization are always changing. But this can be expected from an ever-growing start up.

Viewing 1 - 3 of 146 Reviews

Glassdoor has 206 Brightside Health reviews submitted anonymously by Brightside Health employees. Read employee reviews and ratings on Glassdoor to decide if Brightside Health is right for you.