Does BrightHouse pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightHouse employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at BrightHouse. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at BrightHouse?

46% of BrightHouse employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightHouse 3.1 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at BrightHouse?

Store Manager (21) , Deputy Manager (12) , Manager (9) , Sales (9) , Sales Advisor (8) , Sales Associate (8) , Customer Account Advisor (6) , Sales Assistant (4) , Case Handler (3) , Regional Manager (3) , Sales Representative (3) , Senior Sales Advisor (3) , Account Advisor (2) , Administrative Assistant (2) , CSA - Customer Service Associate (2)

What are the pros of working at BrightHouse according to real employee reviews?

"Good people to work for" ((in 29 reviews)); "Great team to work with always a pleasure" ((in 9 reviews)); "working as a team encouraged, good salary" ((in 9 reviews)); "Enjoyed the work and good colleagues" ((in 8 reviews)); "Good working environment." ((in 4 reviews))

What are the cons of working at BrightHouse according to real employee reviews?

"Long hours which you are expected to work but not paid for over contracted 39hrs." ((in 12 reviews)); "Went into administration bad management" ((in 12 reviews)); "until they make the wage actually competitive rather than keep saying it is which it really isn’t." ((in 6 reviews)); "I worked for BrightHouse for 9 and a half years, I had to work extra hard to progress and I witness about approximately 5 managers come and go." ((in 5 reviews)); "Bad pay." ((in 5 reviews))

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BrightHouse

BrightHouse Reviews

3.3

46% would recommend to a friend

(246 total reviews)

Hamish Paton

60% approve of CEO

29% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.1

Work/Life balance

3.0

Culture and values

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

BrightHouse has an employee rating of 3.3 out of 5 stars, based on 246 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightHouse employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

246 reviews

1.0

4 Nov 2025

Company no longer active

Store manager

Recommend

CEO approval

Business outlook

Pros

.customers interaction. Building good relationships.

Cons

Bullying culture from upper management.

4.0

28 Apr 2025

Senior sales

Senior sales executive

Recommend

CEO approval

Business outlook

Pros

Flexibility was great as you could pick own hours

Cons

Turned into more of a debt management role

5.0

15 Apr 2025

BrightHouse

Regional manager

Recommend

CEO approval

Business outlook

Pros

Great company to work for!

Cons

Long hours but at your own accord

Viewing 1 - 3 of 246 Reviews

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Jobs at BrightHouse

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Senior Designer (f/m/x)

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Senior Strategist (f, m, x)

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