Bridgecrest Reviews

2.9

47% would recommend to a friend

(390 total reviews)
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Mary Leigh Phillips

62% approve of CEO

41% positive business outlook

Bridgecrest has an employee rating of 2.9 out of 5 stars, based on 390 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bridgecrest employee rating is 22% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

390 reviews
1.0
10 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Initial pay is great--especially for folks who are just starting out Technology is fantastic Lots of fun things to do at work besides work (ping pong, movies, etc.) Benefits are second-to-none--and cost next to nothing

Cons

Imagine that you are in a high school, which is housed inside of a sceptic tank, and that the pieces of excrement which surround you are your coworkers and managers/executives. This is Bridgecrest. Cliques abound--and membership is predicated upon not working hard and turning in mediocre results. The "popular" group includes morbidly obese individuals who make lascivious comments, surf the internet, and scratch each others' backs, and folks who bedeck themselves with artificial eyelashes, artificial nails, and other artificial "parts," and display said "assets" in a coquettish fashion whilst shirking their daily duties. Managers who actually work and producte results are shunned, while the "popular" folks are promoted. If you do not drink alcohol, smoke, carouse, use profanity, watch sports, wear clothing that has been determined "cool" by management, or socialize with those in power at least twice per day you will not be part of the "clique." The employees are the worst I have ever seen--far worse than unionized factory workers. Their demeanors range from disinterested to actively aggressive and verbally/physically abusive. They violate FMLA, are chronically late/absent, and are insubordinate and unprofessional. Those who are part of the "clique" are allowed to remain employed without discipline; those who are not part of the "clique" are castigated, ostracized, and disciplined, if not fired outright. Bridgecrest claims to place integrity high on its list of desirable qualities, yet admits that it purposely misleads used vehicle customers in an effort to close sales. It states that all employees should behave in a professional manner at all times, yet its managers/executives are never to be found during the workday, save in certain areas of congregation where the telling of lascivious stories and outright violations of protected classes are considered badges of excellence. Who reports to whom changes monthly, and one of the factors which drives the org chart is whether or not the manager and subordinate in question have previously engaged in illicit, intimate relations. If you discover that, pursuant to the reading of above, you are of a like bent, Bridgecrest may, perhaps, be your second home. If you are, however, an upright, moral person who prefers a professional, results-driven work environment where achievements are praised and appreciated and bad behavior is rewarded with progressive and lasting discipline, you may wish to consider a different employer.

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Bridgecrest Response
8y
We appreciate your honest review of your experience with Bridgecrest. We apologize if your time with us did not reflect the pleasant environment we aim to create for our employees, and we will be sure to forward your feedback to the appropriate parties so that your voice is heard. Additionally, feel free to reach out to Talent Support with any further concerns.
2.0
14 Feb 2017
Recommend
CEO approval
Business outlook

Pros

The collections floor can be an enjoyable atmosphere when allowed to be. Some departments offer fun games and additional ways to win money or prizes.

Cons

Management is allowed to disrespect and belittle their employees with little presence of an HR department. The upper management team pride themselves on building perceptions of employees, which are often unfounded and incorrect. Once a perception is made, upper management will go out of their way to assure the perception is capitalized upon. Perceptions, right or wrong, are almost impossible to overcome and work life can be overwhelmingly difficult trying to do so.

1.0
31 Aug 2021

Work here to get a start

Recommend
CEO approval
Business outlook

Pros

-Great PTO policy -Sick Leave -Perfect Development -Reasonably raises -Great Team environment and leadership that listens -10/10 would work here again

Cons

All above was a lie. This is another garbage corporate company that sucks the life out of you. They want you to shut up and work. Don’t speak your mind. You go to “round tables” to make this place better but nothing gets done. If your sick, you have to use your PTO, if your power goes out, you have to use your PTO. They will get what they want out of you and throw you out. No response for sick pay or not sick pay due to Covid. If you don’t fit the image then you won’t more forward with Developing. If your a top tier agent they want to keep you were you are at and not move you forward. Worked here for almost 3 years, put in my two weeks to be respectful and professional, just to find out I’m not getting my pto pay out. While I spoke to other former employees who got there PTO pay out just last month. Lied to my face saying they don’t do that. Advise to others, use your PTO before they let you go or before you put in your two weeks. They are scrambling around trying to figure out what they can do when they have no idea how to treat employees They gave everyone a raise to $20 an hour but to cap our bonuses even lower then before. So the raise wasn’t really a raise. In the long run most likely making them more and more money.

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Glassdoor has 399 Bridgecrest reviews submitted anonymously by Bridgecrest employees. Read employee reviews and ratings on Glassdoor to decide if Bridgecrest is right for you.