2 Jun 2026
Bluecube Technology Solutions First Line Support Engineer reviews
2.6
2% would recommend to a friend
James Hawker
4% approve of CEO
31% positive business outlook
Reviews by job title
6 reviews
1.0
21 Feb 2024
Recommend
CEO approval
Business outlook
Pros
None Nothing here seems to be a pro after 3 years of working!l at this company
Cons
Way to much pressure from above managers.Someone always monitoring tickets to make stats look good??You are required to pick up other teams calls when your own team are low on members.Unable to receive support from second liners as they seem to pass any little thing back?Bit of bluntness from staff.More and more customers are being bought on however their are about 6 people in a team dealing with 1000+ clients?If one client with 500+ users has turned into a p1 or p2 (This is the grade of how big the issues are) you are then dealing with Calls calls after calls with tickets you are told to pick up even though you are already triple tasking!
4.0
22 Sept 2023
Recommend
CEO approval
Business outlook
Pros
- Bluecube supports personal development within the company, they allow you to improve yourself and progress. - They are growing rapidly, meaning new opportunities within the company - The general work environment is very friendly, and there are a lot of amazing people to work with.
Cons
- I don't feel as though there are enough events, where people from different parts of the company come together to meet and socialise. It seems that you get to only know the people you sit next to.
Viewing 1 - 3 of 6 Reviews
