BlackLine Reviews

2.7

34% would recommend to a friend

(603 total reviews)

Therese Tucker and Owen Ryan

44% approve of CEO

31% positive business outlook

BlackLine has an employee rating of 2.7 out of 5 stars, based on 603 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BlackLine employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

603 reviews
1.0
26 Dec 2018

White Elephant

Recommend
CEO approval
Business outlook

Pros

If you enjoy hunting down your manager, her manager...and her manager to receive basic email follow-up, Blackline is the place for you. All sales meetings at any company have some redundancy but the ones here will be like staring into a mirror that's staring into a mirror. Threats. Hostile work environment. Nightmarish accountability from c-level down to regional mgmt. Blackline has it all. Would you like salesforce permissions that won't allow you to change user count from 10 to 11 on an order form? How about ALL CAP email responses from your salesforce admin. Do you favor 1 week email response times REGULARLY? How about all the red tape of a 25,000 man enterprise with the operational support of a boot-strapped startup? Blackline delivers time and time again. You'll see managers crying over the phone to their sales employees about the stress she's under, then bringing HR cases against that employee when he doesn't commiserate. You'll love their culture of fear. Hire and fire machine gun tactics. Need a career suicide? Blackline always has you covered.

Cons

As it is the holiday season as of this writing, let me put the cons into a positive light. Internal operations are like untangling Christmas lights. Senior mgrs engage in bitter infighting like your in-laws as they arrive on your doorstep. Customers get a giant lump of coal when SLA times are longer than the line to see Santa. Forget about generating revenue. Instead, feast on the politixxx like Ham and Rum on Christmas eve. After working at Blackline, all you'll want for Christmas is another job.

1.0
21 May 2016

Politics, Politics, Politics

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Product is okay Ping pong in the office Office was remodeled Free soda

Cons

Politics like you wouldn't believe. To the point where you might as well not talk to anyone. He's related to him, who use to work with her, and now they are in laws. You said what!? Stay away from this company. No one cares to make it better.

2.0
24 Aug 2023

2022-2023 Layoffs and Restructuring

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll meet some capable & good-hearted people here.

Cons

Wow, in the past 12 months, more than 10% of employees got laid off. And guess what? The new CEO who joined two years ago bounced in March 2023. Not just that, but some top executives from HR, sales, and marketing also said their goodbyes in 2023. Can you believe it? Now, the company's founder and a board member are playing CEOs. But here's the kicker: lots of awesome folks are leaving for outside opportunities. It's like a talent exodus! And you know what else? Middle management seems pretty ineffective and out of touch at the moment. The different departments barely communicate with each other, and it feels like everyone's in their own little silo. Ugh, the company culture is so typical corporate, it's like a never ending cycle of work without respecting people's personal time. They even reward those who work during their time off, like evenings and weekends. It's basically a recipe for burnout central.

Viewing 1 - 3 of 603 Reviews

Glassdoor has 625 BlackLine reviews submitted anonymously by BlackLine employees. Read employee reviews and ratings on Glassdoor to decide if BlackLine is right for you.