Biscom Reviews

3.4

63% would recommend to a friend

(24 total reviews)
avatar

David Lucey

76% approve of CEO

63% positive business outlook

Biscom has an employee rating of 3.4 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Biscom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
1.0
17 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Pros were some of the people I worked with, some who have moved on. Not on this list are SK Ho and Don Dunning. The sales team is cool. same with engineering. marketing is awful.

Cons

When I worked at Biscom everyday seemed like 10.Everyone was board and looking for something to do. Interactions with S.K Ho were almost always about $ and why you hadn't' saved the company more $. Don Dunning is a uber-high strung, type-A personality who always seems like he's going to lose his job. Double D, as he was called would be better suited for an Executive Assistant role where he can manage SK's calendar. The sales team does a good job under Neal who is a good guy. Marketing at Biscom is an absolute joke. SK Ho won't spend the right amount of money to build effective programs. Incredibly poor run company that doesn't deserve the time of hard working people who want to make a difference.

1.0
2 Mar 2017

Incompetent CISO and upper management in general

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) Decent pay 2) Nice people 3) Easy job!

Cons

1) Incompetent upper management Except for the Chief Information Security Officer (CISO) the other Biscom employees are very nice and are competent for the most part. My issue with the CISO is that he seems to lack key technical knowledge in areas that I feel a competent CISO should have. For example, he appeared to be lost when we discussed basic security topics such as VLAN Hopping attacks and memory-scraping malware. I was surprised. Overall I think Biscom is a decent company that provides a decent service; however, I personally feel that they should empty-out some of their upper management such as their current CISO and bring in more competent folks.

2.0
1 Mar 2016
Recommend
CEO approval
Business outlook

Pros

-Work/life balance is great. No need to work overtime or weekends ever. -Two bonuses a year. (Though these may be going away shortly after the decrease in payouts to employees...) -Most employees are nice and friendly. -Hard to get fired. -Summer company outing is nice change of pace during the summer and a good team bonding event.

Cons

-Underpaid employees -Lack of training, and documentation for new hires. -Owner of the company is very cheap when it comes to hours. If you're not at your desk, then you are not working mentality. -No room for growth. Upper management tends to be in charge and roles never change, while younger people in the company stay at lower levels -No pay raise unless you specifically ask, and sometimes you actually have to fight even if you have great reasons and accomplishments on why you should receive a raise. -No work from home allowed. -Sales people run this company and are allowed to get away with pretty much anything. Support personal tend to take the brunt of the sales work and do a lot of what is outside of their job description. -No clear vision for Biscom, holding onto existing customers and trying to sell them another product is not a good idea. Reach and and get new customers and expand your customer base. -Employee morale/environment are starting to turn bleak. Everyone seems to be just showing up for their paycheck. Empty cubicles and lack of any personality to the office decor.

Viewing 1 - 3 of 24 Reviews

Glassdoor has 26 Biscom reviews submitted anonymously by Biscom employees. Read employee reviews and ratings on Glassdoor to decide if Biscom is right for you.