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      Best Practice Software

      Engaged employer

      Best Practice Software Reviews

      3.6

      72% would recommend to a friend

      (18 total reviews)

      Dr Frank Pyefinch

      83% approve of CEO

      58% positive business outlook

      Best Practice Software has an employee rating of 3.6 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Practice Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      18 reviews
      1.0
      15 Jun 2026

      Toxic environment with poor leadership and bullying

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Was a great company until about one year ago, where it took a big nose dive. The leadership team pivoted yet again about direction, and then blamed all the staff who were doing what they were told in the previous pivot for being where they were.

      Cons

      Well, team spirit is non- existent. The workforce is full of bullies at a senior level. Sometimes nice to your face but then you hear what they are saying. Senior leadership people smirking in video conferences, belittling people. Horrible, horrible place. This is why I will not identify myself.

      Best Practice Software Response
      1w
      Thank you for your feedback. We are disappointed to hear this was your experience. We take concerns relating to workplace culture and diversity, our values and respectful behaviour seriously and remain committed to providing a safe and supportive environment for all of our team members, which helps us achieve a culture that our people love. As we evolve through this period of change and transformation, we will continue to listen, learn, and improve. We wish you well in the future
      4.0
      9 Jun 2026

      Great remote flexibility, but high-pressure environment persists

      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote Flexibility: Enjoy flexible remote work options for a better work-life balance. Meaningful Impact: Build software that directly improves patient care and saves lives. Competitive Pay: Receive attractive salaries and comprehensive health benefits. Continuous Innovation: Work at the cutting edge of tech and healthcare. Strong Job Security: Join a stable, recession-resistant, and growing industry.

      Cons

      Strict Regulations: Navigating complex compliance standards like HIPAA can be highly stressful and slow down development. High-Stakes Pressure: Software bugs can directly impact patient safety, creating a high-pressure work environment. Slow Development Cycles: Extensive testing and regulatory approvals often lead to longer release cycles and less agile workflows. Complex Domain Knowledge: Engineers must constantly learn difficult medical terminology and intricate clinical workflows. Legacy Tech Stacks: Many healthcare systems rely on outdated technology, which can be frustrating for developers wanting to use modern tools.

      Best Practice Software Response
      2w
      Thank you for taking the time to share your feedback. We are glad to hear that our work-from-home models provide you with the flexibility you need. We also appreciate your comments about the pressures and complexities of the health technology industry, especially since we specialise in healthcare. Delivering solutions that support our customers and the community comes with significant responsibility, and we are committed to continuously improving our support for our team while maintaining the high standards that our customers and the wider community rely on. We value your contributions and thank you for being a part of the team and the journey we are currently on.
      4.0
      26 Nov 2025

      Excellent company but slow to move at times

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work environment, great people, and the remuneration is not bad, Very flexible when it comes to employees with young families or other personal requirements. For the most part, allows for hybrid and/or remote work depending on the role. The current CEO, Craig Hodges, is the most personable and caring executive leader I have ever worked for, It doesn't matter if you are in an entry level position or senior management, he will make the time for you should you need him.

      Cons

      Generally required to operate within Queensland timezone (within reason) so expect a lot of mid-day to afternoon meetings given QLD being 2-3 hours behind NZ depending on DST. Either take lunch at 11am or have it on the way home. Can seem slow at times as decisions generally have to make their way right up the chain of command before being authorised. Limited career advancement opportunities in the NZ side, often plenty in AU.

      Best Practice Software Response
      2w
      Thank you for your feedback and for the contributions you made during your time with us, we are pleased to hear you valued the flexibility, culture and leadership support available across the business. We also appreciate your comments regarding decision-making processes and career opportunities. Feedback such as you have provided helps us ensure we work to achieve our values and create a culture our people love.
      Viewing 1 - 3 of 18 Reviews
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      ReviewsBest Practice Software reviews

      Glassdoor has 18 Best Practice Software reviews submitted anonymously by Best Practice Software employees. Read employee reviews and ratings on Glassdoor to decide if Best Practice Software is right for you.