Benvenuti's Ristorante Reviews

long hours compared to other serving jobs

Favoritism among management. New servers are often pushed on the back burner in terms of scheduling, sections, and reservations. They hire way too many servers and you might only get 2-3 shifts per week. On the week days that you do work, you might only make $50-$75 because they prioritize giving reservations to certain servers over ensuring everyone has a good night. Training lacked structure, was confusing, and did not thoroughly cover everything needed to succeed. Other servers are not a reliable source of information as they were likely trained poorly too. You could ask one simple question about a serving standard and get 5 different answers or multiple replies of "I don't know." Despite the bad training program, they have extremely high standards for your performance and knowledge about their service and menu. It does not matter if you have or have not served there before, they expect you to know exactly how their restaurant runs. Occasionally, they retain servers that are disrespectful to women, make vulgar comments, and do not commit to the team regardless of the amount of harassment claims these people have. If you are looking for a fresh start in the serving industry, this place is not it. The staff are kind at work but are particularly cliquey and exclusive when going out after work.