BenevolentAI Reviews

Thank you for sharing your thoughts. We know there’s always room for improvement and have very deliberately invested a great deal of time and resources in cultivating a culture our people can feel proud of; somewhere our people can feel included, supported and empowered to speak up. We take feedback seriously and rely upon a variety of feedback loops in order to improve our people's experience. We appreciate the time taken to leave these comments, and wanted to provide an in-depth response. Relating to your comments on promotions, we have clear career level frameworks and our promotions process is designed to be objective and fair. The process gathers far-reaching feedback — from peers and managers — to build an accurate and detailed picture of the level an individual is operating at, and all promotions are then calibrated. We accept no process is perfect, and in response to your comments, we will introduce sessions specifically on the promotions framework for our new managers. We are disappointed to hear that you felt pigeonholed into your role. We always encourage people to discuss the different opportunities that interest them around the business and are proud to have facilitated a large number of lateral moves around different product areas this year to make sure people have access to different career opportunities. As much as we try to facilitate such moves, business priorities and resourcing needs can mean this isn't always possible. We have multiple support resources in place for those who need it, including enhanced mental health and wellbeing coverage in our benefits package, and any incidents reported to our people team are taken seriously and investigated and dealt with accordingly. We really care about doing the right thing for our people and our teams, and our response is always to review possible approaches and work with individuals to agree on what the best path forward is for them. Like many scaleups trying to transform a traditional industry, we have a fast-paced environment that may not appeal to everyone. We try our best to hire with our culture and workplace requirements in mind, but sometimes we may not mesh with an individual’s preferred work style or expectations. We’re sorry you didn't have a great experience during your time here and wish you the best for the next step in your career.