Autotrader Reviews

3.4

58% would recommend to a friend

(468 total reviews)

Sandy Schwartz

65% approve of CEO

43% positive business outlook

Autotrader has an employee rating of 3.4 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Autotrader employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

468 reviews
2.0
21 Jul 2017

Manager

Recommend
CEO approval
Business outlook

Pros

Competitive salary and benefits are second to none.

Cons

The company has gone down hill continually since Chip was ousted as CEO back in 2012. Since then there has been too much focus on Cox Automotive and the individual brands have suffered. I hope things turn around for Autotrader the business, but I fear Autotrader's culture is long lost and people are just cogs in a machine nowadays. There's no loyalty to people that killed themselves and sacrificed family time to help get the company to where it is. . If you produce and are cheap/new to the company, you're probably safe for a little while longer.

1.0
26 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Love working with the dealers. I worked with them for 15 years

Cons

No matter how lucritive this job was the trade off was simply not worth it. Management wanted and did replace any employees over 30 did replace those that did not have blonde hair. Did replace those who did not drive New BMW s like they did. Once you get past that managent did not focus on the product and the client, it focused on spreadsheets and reports that were simply ridiculous. The focus was never on the product failure the focus was on who is getting targeted next from management to get them to quit. I watched more than 30 systematically get driven crazy then terminated for made up stories from management. I liken my many years with Auto trader to Scientology.

2.0
5 Aug 2015
Recommend
CEO approval
Business outlook

Pros

As an Advertising Consultant, working from home and autonomy are a plus. Benefits are above most. Resources and expenses are generous. Company is flush with earnings thus far. Recent strategic acquisitions position for continued dominance. Offline transactions eventual transition to online vehicle purchasing is likely to be accomplished based on Cox Automotive's master plan.

Cons

The transition for Advertising Consultants has been chaotic. Those with smaller or less digitally savvy dealers are subject to cancellation of advertising. As dealership consolidation continues, and competition from CarGurus, Craigslist and others heats up, little has been done to make Autotrader and KBB more relevant. Money was poured into a marketing campaign that may have reached southerners, but most don't identify with the Dukes of Hazzard, especially Millenials. Emphasis for growth has been put on products with limited potential, KBB does not sell cars, period. Its brand will diminish once consumers realize it is being used for Trade In leverage for dealers, not consumers. Dealers are resistant to total transparency in many cases. Those that don't want to be the cheapest don't get the results they pay for. Dealers are finding it increasingly difficult to source sales to Autotrader. The company is not making growth projections because of lost business. Advertising Consultants with smaller dealers or in smaller markets are asked to do more than the results would provide. Why have so many in top management left the company? Why did Cox spend $4 billion to acquire another competitor? This is not a sinking ship, but many good people are lost in its wake.

Viewing 1 - 3 of 468 Reviews

Glassdoor has 500 Autotrader reviews submitted anonymously by Autotrader employees. Read employee reviews and ratings on Glassdoor to decide if Autotrader is right for you.